Technical Support Engineer - UX
Company: VirtualVocations
Location: Kalamazoo
Posted on: May 18, 2024
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Job Description:
A company is looking for a Technical Support Engineer - UX.
Key Responsibilities:
Manage and resolve challenging issues on the platform
Collaborate with internal teams to ensure customer success
Provide guidance on prioritizing workflows and maintain efficient
case management
Required Qualifications:
Master's degree in engineering or Bachelor's degree with 2+ years
of relevant experience
Deep troubleshooting skills and ability to analyze complex
technical issues
Experience with SaaS products, web application stack components,
and SQL databases
Hands-on experience in Java coding or troubleshooting
Ability to work outside normal business hours as needed
Keywords: VirtualVocations, Ann Arbor , Technical Support Engineer - UX, IT / Software / Systems , Kalamazoo, Michigan
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here to apply!
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