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Student Administration Manager

Company: College Engineering
Location: Ann Arbor
Posted on: January 15, 2020

Job Description:

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary
The Mechanical Engineering-Academic Services Office is seeking an experienced and highly qualified Student Administration Manager Reporting to the Associate Chairs and the Unit Administrator, the ASO manager will provide strategic leadership, direction, and oversight for all activities related to academic and student services for ME students. These activities include DEI, recruitment, admissions, financial aid, academic advising, records and registration, academic standards, curricular/co-curricular learning activities, career-focused programming, and student support services. We seek a proven leader with exceptional interpersonal, communication, and management skills; demonstrated excellence in the design and delivery of services that foster personal, academic, and professional development for a diverse community of students; the use of data systems and analyses to support ASO activities; and a commitment to the mission and values of ME, COE, and the University of Michigan.

Responsibilities*
The Student Administration Manager occupies a key position within ME, working in collaboration with the Unit Administrator, associate chairs for undergraduate and graduate programs, faculty, staff, students, and alumni to promote and enhance the quality of student learning and student engagement. Responsible for several aspects of leading and managing ASO and developing appropriate programming based on chair initiatives.
20% General responsibilities : Provide strategic leadership and direction regarding student and academic affairs activities for the ME undergraduate, masters and doctoral students. Work collaboratively and foster effective relationships with ME staff in the administrative office, finance department, human resources, IT, and communications. Advise senior leadership on all aspects of the student experience and provide perspective on student impact to strategic unit level discussions. Serve as the key liaison between the ASO and the faculty on all student affairs matters.
10% Diversity, Equity, and Inclusion (DEI): Work collaboratively to foster a diverse, inclusive, and quality student experience, while promoting the values of pluralism, diversity, equity, inclusion, and multiculturalism. Supervise DEI Coordinator and provide input to DEI Faculty and the Faculty Lead as needed. Proven leadership in DEI programming is a must.
5% Administrative Management team : Participate in the management team leading the department on ME initiatives. Work collaboratively to develop new processes and relationships between the staff and leadership and ensure UM goals are met. Serve as the primary liaison for issues related to individual students or general student policy with other units across the university. Collaborating on branding, outreach, and social media projects.
15% Student Funding and Operational Budget: Manage student funding budgets, instructional support such as GSI, IA, and Grader placement, and all fellowship/scholarship award competitions. Lead fellowship workshops as needed and ensure Rackham fully-funded model compliance. Manage budgets for relevant programs, services, and activities. Knowledge of donor and endowed funding is a plus. Ability to optimize and educate students on internal, external, University, and Rackham funding opportunities. Knowledge of GEO and Academic HR is a plus.
50% ASO operations : Develop and lead a highly effective, diverse team to create, implement, and assess programs and activities including recruitment, admissions, advising, retention, career information, and engagement. Develop creative and innovative approaches to recruitment, admissions and career services involving alumni, faculty, and staff, and relevant partners. Oversee the collection of relevant data and the administration of records and standards to track student data. Develop and generate student services reporting including student satisfaction. Manage the data collection for the completion and submission of surveys and reports related to students and academic programs (Big Ten, NIH, ASME, NSF, Block, etc).

Required Qualifications*

  • A master's degree in a related field (Higher Education, Sociology, Psychology, Student Affairs) and a minimum of eight (8) years of experience in the field of student services or a combination of experience in student services and counseling with at least three (3) years at a management level. Experience related to ASO's mission is a plus. Exposure to both Graduate and Undergraduate programs.
  • Evidence of and demonstrated success in creating an inclusive, service-oriented environment for a multicultural student body. Proven ability to foster, work in, and appreciate an interdisciplinary and diverse community environment. Knowledge of and proven application of Student Development Theory and a thorough understanding of counseling techniques is required.
  • Demonstrated ability to mentor, manage, and develop a high functioning work team, to collaborate across units, to engage with faculty, and to build consensus.
  • Demonstrated ability to formulate strategic plans, implement programs, and evaluate the success of these initiatives. Awareness of and appreciation for the evolving role of technology and social media in all aspects of student affairs work.
  • Demonstrated ability to handle crises effectively and to solve problems pro-actively and creatively.
  • Demonstrated success in interpersonal relations, collaboration, reasoning, and exercising sound judgment.
  • Strong ability to work independently and as part of a team.
  • Excellent verbal and written communication skills.
  • Excellent computer proficiency, data sense, detail orientation, and organizational skills.
  • We want to hire an experienced supervisor who will promote and mentor the development of staff through education and competencies and foster a positive, engaged, and energetic environment.

    Work Schedule
    This position will have the possibility of working remote up to one day per week, depending on job performance.

    Additional Information
    Michigan Engineering's vision is to be the world's preeminent college of engineering serving the common good. This global outlook, leadership focus and service commitment permeate our culture. Our vision is supported by a mission and values that, together, provide the framework for all that we do. Information about our vision, mission and values can be found at: http://strategicvision.engin. umich.edu/ .
    The University of Michigan has a storied legacy of commitment to Diversity, Equity and Inclusion (DEI). The Michigan Engineering component of the University's comprehensive, five-year, DEI strategic plan-along with updates on our programs and resources dedicated to ensuring a welcoming, fair and inclusive environment-can be found at: http://www.engin.umich.edu/ college/about/diversity .

    Application Deadline
    Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

    U-M EEO/AA Statement
    The University of Michigan is an equal opportunity/affirmative action employer.

Keywords: College Engineering, Ann Arbor , Student Administration Manager, Accounting, Auditing , Ann Arbor, Michigan

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