Student Administration Manager
Company: College Engineering
Location: Ann Arbor
Posted on: January 15, 2020
A cover letter is required for consideration for this position and
should be attached as the first page of your resume. The cover
letter should address your specific interest in the position and
outline skills and experience that directly relate to this
The Mechanical Engineering-Academic Services Office is seeking an
experienced and highly qualified Student Administration Manager
Reporting to the Associate Chairs and the Unit Administrator, the
ASO manager will provide strategic leadership, direction, and
oversight for all activities related to academic and student
services for ME students. These activities include DEI,
recruitment, admissions, financial aid, academic advising, records
and registration, academic standards, curricular/co-curricular
learning activities, career-focused programming, and student
support services. We seek a proven leader with exceptional
interpersonal, communication, and management skills; demonstrated
excellence in the design and delivery of services that foster
personal, academic, and professional development for a diverse
community of students; the use of data systems and analyses to
support ASO activities; and a commitment to the mission and values
of ME, COE, and the University of Michigan.
The Student Administration Manager occupies a key position within
ME, working in collaboration with the Unit Administrator, associate
chairs for undergraduate and graduate programs, faculty, staff,
students, and alumni to promote and enhance the quality of student
learning and student engagement. Responsible for several aspects of
leading and managing ASO and developing appropriate programming
based on chair initiatives.
20% General responsibilities : Provide strategic leadership and
direction regarding student and academic affairs activities for the
ME undergraduate, masters and doctoral students. Work
collaboratively and foster effective relationships with ME staff in
the administrative office, finance department, human resources, IT,
and communications. Advise senior leadership on all aspects of the
student experience and provide perspective on student impact to
strategic unit level discussions. Serve as the key liaison between
the ASO and the faculty on all student affairs matters.
10% Diversity, Equity, and Inclusion (DEI): Work collaboratively to
foster a diverse, inclusive, and quality student experience, while
promoting the values of pluralism, diversity, equity, inclusion,
and multiculturalism. Supervise DEI Coordinator and provide input
to DEI Faculty and the Faculty Lead as needed. Proven leadership in
DEI programming is a must.
5% Administrative Management team : Participate in the management
team leading the department on ME initiatives. Work collaboratively
to develop new processes and relationships between the staff and
leadership and ensure UM goals are met. Serve as the primary
liaison for issues related to individual students or general
student policy with other units across the university.
Collaborating on branding, outreach, and social media projects.
15% Student Funding and Operational Budget: Manage student funding
budgets, instructional support such as GSI, IA, and Grader
placement, and all fellowship/scholarship award competitions. Lead
fellowship workshops as needed and ensure Rackham fully-funded
model compliance. Manage budgets for relevant programs, services,
and activities. Knowledge of donor and endowed funding is a plus.
Ability to optimize and educate students on internal, external,
University, and Rackham funding opportunities. Knowledge of GEO and
Academic HR is a plus.
50% ASO operations : Develop and lead a highly effective, diverse
team to create, implement, and assess programs and activities
including recruitment, admissions, advising, retention, career
information, and engagement. Develop creative and innovative
approaches to recruitment, admissions and career services involving
alumni, faculty, and staff, and relevant partners. Oversee the
collection of relevant data and the administration of records and
standards to track student data. Develop and generate student
services reporting including student satisfaction. Manage the data
collection for the completion and submission of surveys and reports
related to students and academic programs (Big Ten, NIH, ASME, NSF,
- A master's degree in a related field (Higher Education,
Sociology, Psychology, Student Affairs) and a minimum of eight (8)
years of experience in the field of student services or a
combination of experience in student services and counseling with
at least three (3) years at a management level. Experience related
to ASO's mission is a plus. Exposure to both Graduate and
- Evidence of and demonstrated success in creating an inclusive,
service-oriented environment for a multicultural student body.
Proven ability to foster, work in, and appreciate an
interdisciplinary and diverse community environment. Knowledge of
and proven application of Student Development Theory and a thorough
understanding of counseling techniques is required.
- Demonstrated ability to mentor, manage, and develop a high
functioning work team, to collaborate across units, to engage with
faculty, and to build consensus.
- Demonstrated ability to formulate strategic plans, implement
programs, and evaluate the success of these initiatives. Awareness
of and appreciation for the evolving role of technology and social
media in all aspects of student affairs work.
- Demonstrated ability to handle crises effectively and to solve
problems pro-actively and creatively.
- Demonstrated success in interpersonal relations, collaboration,
reasoning, and exercising sound judgment.
- Strong ability to work independently and as part of a
- Excellent verbal and written communication skills.
- Excellent computer proficiency, data sense, detail orientation,
and organizational skills.
- We want to hire an experienced supervisor who will promote and
mentor the development of staff through education and competencies
and foster a positive, engaged, and energetic environment.
This position will have the possibility of working remote up to one
day per week, depending on job performance.
Michigan Engineering's vision is to be the world's preeminent
college of engineering serving the common good. This global
outlook, leadership focus and service commitment permeate our
culture. Our vision is supported by a mission and values that,
together, provide the framework for all that we do. Information
about our vision, mission and values can be found at:
http://strategicvision.engin. umich.edu/ .
The University of Michigan has a storied legacy of commitment to
Diversity, Equity and Inclusion (DEI). The Michigan Engineering
component of the University's comprehensive, five-year, DEI
strategic plan-along with updates on our programs and resources
dedicated to ensuring a welcoming, fair and inclusive
environment-can be found at: http://www.engin.umich.edu/
Job openings are posted for a minimum of seven calendar days. The
review and selection process may begin as early as the eighth day
after posting. This opening may be removed from posting boards and
filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative
Keywords: College Engineering, Ann Arbor , Student Administration Manager, Accounting, Auditing , Ann Arbor, Michigan
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