Remote QuickBooks Live Expert Bookkeeper
Company: Intuit
Location: Ann Arbor
Posted on: April 9, 2021
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Job Description:
Overview Join Our Virtual Bookkeeping Network At Intuit, our
mission is to power prosperity around the world. QuickBooks Live
Expert Bookkeeper's support that mission to our QuickBooks Live
customers by: providing valuable guidance, instilling trust and
confidence, and building relationships with clients, all while
using state of the art tools and technology. Your strength as a
QuickBooks Live Bookkeeper will allow you to empower and educate
people so that they can lead better lives, and get one step closer
to financial freedom. As a virtual employee, you can decide whether
you prefer to work from your home or your office, and flexible
scheduling means you have a variety of shifts to choose from We are
changing the way that people do their bookkeeping, and providing
world-class support from experts across the United States. The way
that we support our customers is changing, and we want you to be a
part of it Our Bookkeeper experts are agile; continually learning,
working, and providing guidance in new and exciting ways. What
you'll bring Experience: 5 years domain experience (contingent upon
domain). Experience using bookkeeping software. Degree: 4 year
degree preferred Credentials/Certifications: QB Pro Certification
Required Within 30 Days of Starting (QuickBooks Online ProAdvisor)
Skills: High degree of customer service, attention to detail,
ability to manage multiple tasks. Strong written and verbal
communication skills. Moderate computer/software skills. Proficient
with technology; solid knowledge of computer operations and
software. Must have (or be willing to obtain) a dedicated internet
connection Strong customer service skills - ability to interact
with customers through video and audio tools in a way that is
professional, friendly and reassuring Excellent verbal and written
communication skills Ability to work in a fast-paced environment
with minimal supervision Critical thinking, problem solving, and
determination Bilingual (English/Spanish) communication skills
(written & spoken) a plus For internal use: qbl How you will lead
This is a virtual, customer-facing role; you will be using our
state of the art video communication software (SmartLook) to
interact with customers Create high quality customer interactions
and experiences that instill confidence using deep customer
empathy, and your deep knowledge and expertise. Communicates
directly with customers, answering specific domain questions
(written & oral) Performs domain expert services
(bookkeeping/accounting) Reviews information input by customers for
accuracy Researches regulations to support advice
Keywords: Intuit, Ann Arbor , Remote QuickBooks Live Expert Bookkeeper, Accounting, Auditing , Ann Arbor, Michigan
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