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Business Process Analyst

Company: KLA
Location: Ann Arbor
Posted on: April 10, 2021

Job Description:

Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.
SAP Business Process Analyst - Sales Systems works with business users/ process owners to analyze, identify, record and optimize business processes in all sales systems. Recommends new ideas and/or efficiency opportunities. Provides support for troubleshooting user issues and bugs for existing processes as well as delivering business requirements to IT for new enhancements and application projects.. Works in conjunction with IT and other functional tracks to coordinate and drive sales systems deliverables for single enhancements and cross functional projects, independently and in a team environment. In addition, the systems analyst will be responsible for coordinating and /or performing user acceptance testing of new enhancements/configuration (SAP SD, Sharepoint and CRM) to identify gaps before final implementation. Creates end user training to support successful implementation and adoption of enhancements and projects they are responsible for.
Works with the line-of-business to determine requirements and write business requirements specifications in an appropriate level of detail to support IT determination of functional specifications. Strong experience needed in leading and conducting requirements gathering sessions with end customers and providing a business process engineering perspective during design review for projects. Documents all BKMs, and provides support as needed. Experience needed in project roll-out, in preparing test plans and training documents, conducting testing, and facilitating user acceptance. Excellent communication, organization and problem solving skills required - high level English language communication skill, oral and written at peer and to senior level management. Has demonstrated accomplishments under challenging situations and constraints.
The right candidate will be a dynamic and energetic individual who is very passionate about delivering rich and powerful solutions that drive substantial improvement in business processes and results.
The position responsibilities include: working and communicating with business users of all levels, collecting and analyzing requirements, creating project plans, developing application solutions, and following through to ensure successful adoption and that targeted values are fully realized.
Adaptability, Collaborates, Communication, Customer Focus, Decision Quality, Drives Results, Innovation, KLA Values, Problem Solving, Work Processes
Minimum Qualifications

  • Bachelor Degree or higher in Computer Science or equivalent
  • Strong and proven knowledge and expertise with SAP SD and SAP CRM
  • Sales Area definition and assignment
  • Sales order and item configuration
  • Master Data
  • Delivery setup
  • Billing and intercompany
  • Pricing
  • Copy Control
  • VOFM and User exits?
  • Workflow
  • Query and quickview
  • CRM WebUI and middleware
  • CRM opportunity management
  • CRM actions and activity management
  • BI Reporting experience preferred (Webi, Lumira, Analysis for Office, Tableau, QlikView)
  • Sharepoint and SAP GTS are a plus
    --- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
    ---KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Keywords: KLA, Ann Arbor , Business Process Analyst, Accounting, Auditing , Ann Arbor, Michigan

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