Personal Banker - Chelsea, MI
Posted on: September 22, 2022
Location:1478 Chelsea Manchester Road - Chelsea, Michigan
48118What You'll Get from This Opportunity:
- Our total incentive compensation plan is highly competitive
(salary + generous bonuses for high performers).
- Generous and unique benefits - 401(k) matching
(dollar-for-dollar up to 6%), generous PTO, fitness and tuition
reimbursement, and so much more.
- You are exposed to many areas of expertise in this role
(Mortgage Loan Officers, Financial Advisors, Branch Managers, etc.)
and will uncover multiple avenues for career growth and development
(we support becoming licensed or following the many other career
paths within the bank).
- Paid job training and access to a library of specialized
professional development and training courses.
- Access to a formal enterprise mentoring program.
- There is a lot of daily variety in this role.Essential Job
- Solution-based sales, delivering exceptional client service in
- Providing clients with ease, value and expertise by taking them
through financial wellness reviews and answering any questions they
- Developing strong partnerships with line of business partners -
focusing on client acquisition and deepening the relationship of
current clients; effectively managing internal and external centers
- Calling on a book of business, setting appointments, following
up on referrals, and going out into the field to obtain new
- Opening personal and business accounts (consumer checking,
small business, various deposit products, home equity, unsecured
lending, certificates of deposit, etc.).
- Sometimes supporting branch operations such as assisting with
client transactions on the Teller line and maintaining
documentation on interactions with clients.
- Ensuring compliance with operational, risk, security and audit
procedures and policies including appropriate documentation of
- All Branch team members are expected to act professionally at
all times, conduct business ethically, avoid conflicts of interest
and act in the best interest our clients and Key. Required
- High School Diploma, GED or equivalent experience
(undergraduate degree preferred).
- 1 year of experience in developing current and new customer
relationships, achieving sales goals and building referral sources.
Experience with sales is more important than financial services
experience. KeyBank provides the tools and training, but we need
natural relationship builders who are great at sparking
- The ideal Personal Banker is sales-driven, self-motivated, and
competitive. The best bankers always know their numbers and find
ways to drive towards success.
- Interpersonal interaction skills and an ability to build
rapport in matter of minutes is vital.
- Foundational knowledge of sales and service techniques with
consumers and small businesses, including tele-consulting, outside
calling, prospecting and networking. Comfort going out on business
calls, overcoming objection, and asking fact-finding questions with
the goal of being helpful.
- A keen ability to manage your time and own your day - balancing
serving clients and growing your book of business.
- Demonstrated experience with influencing business partners and
leveraging centers of influence, as this role will require
significant influence of partners such as Key Investment Services,
Mortgage and Business Banking sales professionals.
- Proven customer service and communication skills and ability to
work in a small team environment.
- Working knowledge of PCs (MS Windows and Office Products
including Word, Excel, etc.).
- Ability to work branch hours, typically includes Saturday
- Must have access to reliable transportation to facilitate
travel outside of the branches, including outside sales calls.
- Physical Requirements: Frequent mobility (5-8 hours) in an
office setting, ability to communicate face to face and on the
phone with clients, frequent use of hands to manipulate/grasp
objects, occasional bending and lifting from floor height, frequent
lifting of 1 - 10 lbs., occasional lifting of up to 30
lbs.Employees in this position are required to comply with all
rules and regulations of The Secure and Fair Enforcement for
Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or
transferring into this position will need to meet the qualification
requirements, in Key's sole discretion, under Reg. Z, prior to
acting as a loan originator in a consumer credit transaction
secured by a dwelling. Qualification requirements include but are
not limited to an assessment of overall financial responsibility,
character, and general fitness through review of a criminal
background check, credit report, and information about any
administrative, civil, or criminal findings by any government
jurisdiction.KeyCorp is an Equal Opportunity and Affirmative Action
Employer committed to building a diverse, equitable and inclusive
culture. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status or other protected category.Qualified individuals with
disabilities or disabled veterans who are unable or limited in
their ability to apply on this site may request reasonable
accommodations by emailing .
Keywords: KeyBank, Ann Arbor , Personal Banker - Chelsea, MI, Accounting, Auditing , Chelsea, Michigan
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