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Director, Product Management - Tax

Company: Thomson Reuters
Location: Ann Arbor
Posted on: November 25, 2022

Job Description:

Director, Product Management - Tax

Are you looking for an amazing opportunity to grow your Product Management career and drive a market-leading product? The Director, Product Management - Tax is responsible for leading and coaching a team of product managers to deliver our family of Tax products, including our award-winning UltraTax CS, for the tax & accounting profession in the US. The team is responsible for delivering a superb tax product experience while also reimagining the future of tax customer experiences for the profession.

Our mission is to create the most connected, versatile, and insight-driven ecosystem that makes tax, accounting, and audit professionals more successful and delights their clients. We will do that by solving the pain points that matter most to our customers, enabling them to save time, work from anywhere, have confidence in their business outcomes, and build thriving client relationships.

About the Role

In this opportunity as Director, Product Management - Tax, you will contribute to that mission by being responsible for delivering a customer-back, inspirational vision, strategy, multi-year discovery and delivery roadmaps, and ongoing end-to-end product lifecycle management for UltraTax CS and Fixed Assets CS. In partnership with compliance, engineering, design, customer proposition/product marketing, sales, and other product leaders and teams, you will lead the development of the tax strategy including a compelling product offering for new customers as well as frictionless migration paths for existing customers across customer segments.

Key Responsibilities:

  • Managing, building and growing an inclusive team of high-performing product managers focused on customer empathy, continuous learning & experimentation and iterative delivery of value.
  • Driving product vision and strategy, by developing a deep understanding of customer needs, market and technology trends, business opportunities.
  • Defining Product Discovery and Product Delivery roadmaps.
  • Enabling teams to execute in parallel on both Learning Plans and agile delivery of customer value.
  • Enabling revenue generation across customer sub-segments by creating innovative solutions and delivering high-quality, high-impact products and services.
  • Supporting customer sub-segment and go-to-market teams with product launch and ongoing sales efforts with customer visits, and other forms of customer engagement activities.
  • Contributing to the growth of the global Thomson Reuters Product Management community and transformation of Thomson Reuters from a 'holding company to an operating company' with shared capabilities and connections across the product portfolio.

    Key Activities:
    • Owns the product creation and delivery process that delivers delightful customer experiences and drives business impact from concept to design, delivery, experimentation, support, and launch for the Tax product line.
    • Supports setting long term Tax product strategy and roadmap that is rooted in a deep understanding of customer's needs and the strengths and weaknesses of competitive products; ensuring that priorities align with the overall ATP and TR business strategy.
    • Envisions and articulates the problem, opportunity, and solution to customers, cross-functional product-build teams, and internal stakeholders.
    • In collaboration with other product leaders, helps support process to coordinate/leverage/streamline legislative and compliance changes across the product portfolio through tooling and other enablement capabilities.
    • Develops and leads a best-in-class team of product managers in successful execution of the strategic roadmap.
    • Develops strong cross-functional relationships (with technology, customer experience design, marketing, sales, etc.) to deliver high-value, innovative experiences to TR customers.
    • Drives strategic projects outside their specific area of product ownership that will help shape long-term business strategy.

      Key Deliverables:
      • Defines, monitors, and executes the product & business plans to meet or exceed product, revenue, cost and growth goals for the Tax product line.
      • Product roadmap - outlines the path towards achieving vision and growth objectives including revenue, profit, market share, and return on investment for all business channels and key customers, in short and long term.
      • Product Discovery and Delivery roadmaps that are ruthlessly prioritized based on strategy, data, customer insights and business objectives to deliver the most impactful, high quality solutions to our customers.
      • Delivery of high-quality, high value products, experiences, and services in partnership with technology, content teams, etc. with a focus on continuous improvements in the agile development process.
      • Strategy and customer experience that transitions customers from legacy software products to cloud-based online products with confidence.
      • Value articulation for new products and enhancements in collaboration with sub-segments and marketing.

        About You

        You're a fit for the role of Director, Product Management - Tax if your background includes:
        • 7+ years broad technology Product Management experience, with primary ownership for driving product line strategy, delivery, and iteration.
        • Significant experience in building and leading best-in-class Product Management teams - including leading direct reports and matrixed cross-functional team members - to achieve product and business objectives
        • Proven ability to build customer-backed vision, develop product strategy, set direction and accelerate change needed to impact short and long-term results
        • Skilled at ensuring product teams have complete, high-quality requirements, including business, functional, and technical voices, and effective, iterative testing cycles to support high-quality software delivery
        • Skilled at relentlessly prioritizing to drive customer market value while balancing key stakeholder input
        • Proven experience in collaborating and influencing at all levels within the organization and across all functions; strengths in collaborating with and leaning into marketing and customer market development; comfortable with going deep into critical technology decisions
        • Previous experience with defining and launching cloud-based (SaaS) and hybrid B2B solutions with a proven track record of modernizing desktop/on-premise products
        • Creates excitement among stakeholders and team members by setting the bar high, and then inspiring action, communicating values, and serving as a mentor/coach to squad members
        • Comfortable driving experiments that value both success and failure as key learning opportunities, and leveraging data to make improvements accordingly
        • Entrepreneurial approach: willing to 'roll up sleeves,' be innovative, take risks; move fast; is passionate, a self-starter, persistent despite obstacles; comfortable with ambiguity and evolving requirements
        • High-energy and highly collaborative, even in challenging situations; results-oriented with strong time management skills, very organized and driven to succeed
        • Bachelor's Degree or equivalent experience required; MBA or equivalent experience is a plus
        • Experience with B2B, SaaS product management, preferably with enterprise, financial or tax solutions is strongly preferred; experience with mature revenue-generating products is required.
        • Broad business and technical acumen, with knowledge of technology trends, experience driving product-led growth, and design-centered thinking
        • Excellent skills in using Microsoft Powerpoint, Aha!, Microsoft Azure DevOps, and other product management and team collaboration tools is preferred

          What's in it For You?

          You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
          • Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
          • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
          • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
          • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf-- networking.
          • Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
          • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

            Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

            We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.


            As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

            We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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            More information about Thomson Reuters can be found on .

Keywords: Thomson Reuters, Ann Arbor , Director, Product Management - Tax, Accounting, Auditing , Ann Arbor, Michigan

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