Desktop Engineer (SME)
Company: GovCIO
Location: Ann Arbor
Posted on: May 11, 2022
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Job Description:
Company OverviewGovCIO is a team of transformers-people who are
passionate about transforming government I.T. We believe in making
a difference by developing digital strategies and delivering the
technology-related innovation that improves governmental operations
each day.But we can't do it alone. We welcome and nurture an
inclusive and diversified work culture. Because different
backgrounds, experiences, abilities, and perspectives make us
better decision-makers, problem solvers, and creators. We're
changing the face of I.T. - from our diverse staff to the
end-products we develop. And we're excited to expand our team. Are
you ready to be a transformer?ResponsibilitiesDesktop Engineer
(SME). Serves as an expert in the design and implementation of
desktop images and HW BIOS updates. Provides expert-level Tier 3
support for other EPA teams on end-user HW (desktops, laptops,
mobile devices), along with deskside and dispatch support services
at required EPA locations to augment deskside support teams as
needed. Manages and deploys specialized SW and/or configurations
for EPA end-users. Assists Enterprise Engineers with patching and
updating EPA-approved applications. Coordinates with Tier 4 vendors
as needed. Supports the development and execution of technology
refresh plans, ensuring desktop images effectively support
refreshed hardware. Coordinates with local stakeholders to
customize activities at the local level. Program: EPA
ESSETQualificationsHigh School 6-9 years (or commensurate
experience)
Keywords: GovCIO, Ann Arbor , Desktop Engineer (SME), Engineering , Ann Arbor, Michigan
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