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Desktop Engineer (SME)

Company: GovCIO
Location: Ann Arbor
Posted on: May 11, 2022

Job Description:

Company OverviewGovCIO is a team of transformers-people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.But we can't do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We're changing the face of I.T. - from our diverse staff to the end-products we develop. And we're excited to expand our team. Are you ready to be a transformer?ResponsibilitiesDesktop Engineer (SME). Serves as an expert in the design and implementation of desktop images and HW BIOS updates. Provides expert-level Tier 3 support for other EPA teams on end-user HW (desktops, laptops, mobile devices), along with deskside and dispatch support services at required EPA locations to augment deskside support teams as needed. Manages and deploys specialized SW and/or configurations for EPA end-users. Assists Enterprise Engineers with patching and updating EPA-approved applications. Coordinates with Tier 4 vendors as needed. Supports the development and execution of technology refresh plans, ensuring desktop images effectively support refreshed hardware. Coordinates with local stakeholders to customize activities at the local level. Program: EPA ESSETQualificationsHigh School 6-9 years (or commensurate experience)

Keywords: GovCIO, Ann Arbor , Desktop Engineer (SME), Engineering , Ann Arbor, Michigan

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