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CertaSite Route Sales & Service Technician Level I

Company: CertaSite
Location: Ann Arbor
Posted on: August 3, 2022

Job Description:

Life Safety Technician - Route Sales & Service IWho are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity. Our Mission:To provide a meaningful impact to as many lives as possible.Our Vision:To be the most dependable and simplified life safety solution on the planet.Our Values: Passionate - Relentless pursuit to be great, not just good enough. And we have fun doing it. Impactful - Our work makes a real difference in the world. We literally save lives, but that's just the beginning. Innovative - We believe there is always a better way. We don't stop until we find it. Genuine - We do what we say, and we mean it.ROLE OVERVIEWWe are looking for a life safety technician - route sales & service I who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems for compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company. This role reports to the service manager.WHAT YOU WILL BE DOING Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products Learn pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job Maintain equipment and tools necessary to safely perform job Evaluate customer site for additional equipment and services that customer may require Work in compliance with the Company's safety program Discuss deficiencies noted with customer, explaining the problem and its resolution There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Must be comfortable with heights, working on ladders or lifts, or in confined spaces QUALIFICATIONS 90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products Must possess the ability to calculate basic math including fractions, decimals and percentages Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software Must currently have a valid U.S. driver's licenseIDEAL QUALITIES 90 days - 1 year of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products Training and experience working on kitchen hood and pre-engineered suppression systems Acute attention to detail Strong mechanical and technical aptitude Highly organized and detail-oriented Problem-solving skills Excellent verbal and written communication and interpersonal skillsWORKING CONDITIONS & PHYSICAL REQUIREMENTS Overtime may be required, and the number of hours may vary based on work location May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust Occasionally asked to travel overnight to a customer location Must be able to successfully lift up to 50 pounds occasionally Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring Frequent ladder climbing and checking, pulling wire, etc Walking, stooping, bending, crouching, kneeling, and raising hands overhead Driving is required and the amount of time driving may vary Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standardsCOMPANY PERKS Work at a mission-driven company, focused on people Comprehensive medical plan options, including dental and vision 401K plan with company match Generous paid time off, paid holidays, and paid paternity leave Education reimbursement program 2021 growth plan includes continued growth and expansion into new markets and products and servicesThis is a unique opportunity to join a great team at a company that is quickly growing and evolving. Significant potential for growth.#LI-AD1

Keywords: CertaSite, Ann Arbor , CertaSite Route Sales & Service Technician Level I, Engineering , Ann Arbor, Michigan

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