Director of Operations and Safety
Company: Society for College and University Planning
Location: Ann Arbor
Posted on: February 20, 2021
Reference Number: 190489 About This Organization Being part of
something greater, of serving a larger mission of discovery and
care - that's the heart of what drives people to work at Michigan.
In some way, great or small, every person here helps to advance
this world-class institution. It's adding a purpose to your
profession. Work at Michigan and become a victor for the greater
good. ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS
The Stephen M. Ross School of Business at the University of
Michigan is a diverse learning community grounded in the principle
that business can be an extraordinary vehicle for positive change
in today's dynamic global economy. The Ross School of Business
mission is to build a better world through business. Through
thought and action, members of the Ross community drive change and
innovation that improves business and society. Ross is consistently
ranked among the world's leading business schools. Academic degree
programs include the BBA, MBA, part-time MBA (Evening, Weekend, and
Online formats), Executive MBA, Global MBA, Master of Accounting,
Master of Supply Chain Management, Master of Management, and PhD.
In addition, the school delivers open-enrollment and custom
executive education programs targeting general management,
leadership development, and strategic human resource management.
Apply Online at:
(careers.umich.edu Job ID 190489) Job Duties Purpose
Reporting to the CFO, the Director of Operations and Safety
oversees the facilities and operations of the Ross School of
Business covering over 600,000 square feet with an operating budget
of $2.7M. You will provide oversight for capital projects,
renovations, facilities maintenance, and emergency planning and
provides input to the school's strategic space planning process.
You will provide leadership and promote employee engagement to a
diverse team of 25 staff members. You will successfully:
--- Take ownership of the experiences our members have while using
space on the Ross campus, such that they are marked by quality,
ease and efficiency.
--- Focus on customer-oriented service outcomes.
--- Consistent with our cultural aspirations, i.e., "the Ross Way",
contributes to our positive and inclusive work community by
building trusting partnerships across the school, learning,
creating impactful experiences, and working with a sense of
ownership for outcomes.
--- Champion a commitment to diversity, equity, and inclusion;
treat others with respect, and in a manner where individuals feel
they belong; and listen, values feedback, and learns from the
perspectives of others.
You Will: Manage Building Operations
--- Oversee daily operations of all facilities within the Ross
School of Business, ensuring operational efficiencies through
building maintenance, custodial services, grounds, health and
safety, and event support.
--- Develop and establish processes, data and guidelines to support
a proactive and comprehensive approach to ongoing building
operations and safety.
--- Partner and work collaboratively with University Facilities and
Operations teams to manage service/building requirements consistent
with the needs of the School.
--- Ensure operational and financial performance of the Hotel and
Conference Center in partnership with our service provider;
ensuring contract obligations and a standard of excellence is
--- Establish the operating budget. Ensure compliance to budget and
all applicable financial policies, procedures and requirements.
--- Lead and execute efforts for safety and emergency preparedness
practices in partnership with the Division of Public Safety and
Security and Ross units.
--- Manage energy conservation practices and guidelines in
coordination with the Office of Campus Sustainability.
--- Manage practices and policies for space considerations.
Strategic Direction and Relationship Management
--- Work with CFO and Ross leadership to set the strategic
direction for operation and facility management including the
development of 5 year space planning goals and developing short and
--- Provide operational leadership support in carrying out the
mission/strategic goals of the school.
--- Monitor latest trends with top business schools to identify
creative opportunities to enhance the Ross Complex.
--- Build and nurture our relationships with important partners and
organizations to determine how they can best partner to maintain a
--- Provide positive leadership to the team; communicate vision and
expectations; provide opportunities for professional growth through
ongoing performance feedback, coaching and skill development.
--- Advocate for a positive team culture by addressing team
challenges and creating a culture of collaboration and respect.
--- Manage and develop a high performing, high-service, customer
oriented team. Guide manager and supervisors. Required
Qualifications You Have: Required Qualifications
--- Bachelor's degree and a minimum of 8 years of progressive
experience in facilities management for large complex operations
inclusive of maintenance, engineering, architecture, and
construction management, or an equivalent combination of education
and related work experience.
--- You will assess the environment, the competition, and
anticipate future business needs, and develop creative ideas for a
highly functioning operation.
--- Demonstrated managerial and team leadership skills are
--- Network and build relationships with various internal and
--- Project management
--- Ability to work with a diverse group of people
--- Excellent communication skills, and discretion.
--- Experience in strategic planning and execution
--- You have a track record in fiscal management and experience
preparing and monitoring budgets.
--- Experience managing both capital and renovation projects; space
and master planning; essential facility management; and technical
--- Knowledge of business school culture and expectations.
--- Knowledge of Occupational Safety and Health standards for
--- Familiarity of IT networking and infrastructure.
--- Knowledge of emergency/crisis management for building
Keywords: Society for College and University Planning, Ann Arbor , Director of Operations and Safety, Executive , Ann Arbor, Michigan
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