Senior Manager, Enterprise Business Applications

Company: Cisco Systems, Inc.
Location: Ann Arbor
Posted on: April 5, 2021

Job Description:

Senior Manager, Enterprise Business Applications Location: Alternate Location Remote Area of Interest Information Technology Job Type Professional *None Job Id 1324355 Cisco Security's vision is to empower the world to reach its full potential, securely, by providing effective solutions to our customers as their trusted partner. We empower our people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work. We have brought together the best teams in information security with the technical powerhouse of Cisco to tackle the world's most pressing geopolitical challenge - redefining the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.-- About the Role As a Senior Manager of Business Applications on the Revenue Operations and Insights Applications team at Cisco Security, you will lead a technical team responsible for building and connecting software that achieves critical business outcomes. Your team of Salesforce specialists will evolve our applications to exceed the needs of our customers and deliver value to the Cisco Security Business group.-- What You'll Do Mentor and inspire your people;-- so --they are empowered to be autonomous, innovative and productive.-- Partner with Project Managers and Business Analysts to strategize and execute upon a roadmap aligned to objectives across Sales, Marketing, Finance/Accounting, Renewals, Customer Success, and Support.-- Collaborate with your peers to evolve processes and documentation around project management, capturing requirements, and customer communication.-- Measure and improve the overall quality, performance, reporting, and documentation of applications. You Should Have Experience leading remote teams of developers and Salesforce Administrators in an Agile software development environment.-- Domain expertise of the features of the Salesforce.com platform and connected applications.-- Passion for aligning our technology with business strategy and understanding when to build custom applications vs. using out-of-the-box functionality. Deep understanding of core business processes including: Sales (Pipeline management, QTC, CPQ, Partner Enablement), Finance (billing, collections, accounting), Marketing (event tracking, lead management, Demand Gen, Content Marketing), and Customer Success (Churn, Support) in a SaaS organization.-- History working with the following applications and/or integrations:-- Marketo , Zuora, NetSuite, Google Analytics, Zendesk,-- Mixpanel , Gainsight,-- Mulesoft --or Bluenose is a plus! You subscribe to a "clicks over code" mentality and exhaust all declarative options for solutions before resorting to writing-- Apex . You are passionate about optimizing or migrating existing code functionality to take advantage of newer or enhanced declarative SFDC features . Sign up to receive notifications of similar jobs Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Keywords: Cisco Systems, Inc., Ann Arbor , Senior Manager, Enterprise Business Applications, Executive , Ann Arbor, Michigan