AnnArborRecruiter Since 2001
the smart solution for Ann Arbor jobs

Community Success Manager-InCommon

Company: Internet 2
Location: Ann Arbor
Posted on: April 9, 2021

Job Description:

InCommon Community Success Manager Do you like building and managing relationships with highly motivated volunteers? Jazzed about helping others use and influence the direction of community-source software? Looking for a role in a not-for-profit tech company? Internet2 is seeking an InCommon Community Success Manager to help drive the community programs around the InCommon group of services and software. Our platform is used by almost 1000 research and education organizations to enable learning and discovery. The right candidate will build on highly successful existing programs and services, including facilitating software user and working groups, developing flagship workshops and meetings, and managing outreach opportunities.
Internet2 is a community providing a secure high-speed network, cloud solutions and identity and access management services tailored for research and education. Our community includes higher education, research institutions, government entities and cultural organizations. As a membership organization with a global reach, Internet2 is committed to promoting a culture that includes, encourages, supports, and celebrates diverse voices inherent in the communities it serves.ResponsibilitiesThe InCommon Community Success Manager will have overall responsibility for building and fostering a transparent and collaborative cycle of planning, development and community involvement. The individual will work as part of a highly collaborative cross-functional team that securely, reliably and scalably delivers InCommon services and software to the research and education community. This full-time staff position is ideally based in Denver, Colorado and reports to the Internet2 Associate Vice President for Trust and Identity. Other locations and remote work options will be considered. Frequent domestic travel is expected. Availability outside of normal office hours may be required for critical problem resolution issues.
Serve as program lead for our community-source support programs for the InCommon Trusted Access Platform including establishing and managing user groups and feedback loops with developers. Serve as project lead for InCommon's flagship meetings and popular webinars, where individuals from member organizations and international collaborators convene and share challenges, solutions and ideas. Manage the volunteer relationship cycle including stages of recruiting, welcoming, engagement and appreciation to help individuals contribute and understand their value. Work with key community groups to develop innovative ways for the community to gather and share challenges and solutions and engage. Provide key support for working groups and advisory boards, including new member orientation, refining working group processes and logistics, shepherding community input for new processes and programs, and representing community needs in self-service applications. Track contributors and their skill sets to connect them with opportunities for growth and participation. Work with other divisional staff, and Internet2 community engagement, convening, and communication staff to align these programs with other Internet2 programs and initiatives. Provide reports to management and community representatives about volunteer participation.Position RequirementsOutstanding interpersonal, written and verbal communication, relationship building skills. Outstanding convening and team management skills including ability to motivate volunteers. Outstanding documentation skills including writing process requirements and descriptions. Demonstrated ability to develop requirements for and quickly adopt new technologies, approaches, and tools. Demonstrated ability to work with a remote team with diverse skill sets and backgrounds to achieve shared goals in delivering a service or product. Creation of basic reporting documents from diverse data sets.
Desired Skills and Experience5 years of experience in technical business development, community-building or partnership management experience Bachelor's degree in business, communications, marketing, journalism, or related discipline Technical writing skills Prior experience in working in open-source development environments, higher education, research organizations, or non-profits. Knowledge of Internet2 and the trust and identity work of InCommon. Experience in conducting business process analysis. Experience managing budgets.

Internet2 is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Keywords: Internet 2, Ann Arbor , Community Success Manager-InCommon, Executive , Ann Arbor, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

District Manager
Description: The District Manager - is responsible overseeing all Retail sales and operations for stores in the assigned market. The district manager maintains an organization that exceeds customer expectations, fosters (more...)
Company: Krispy Kreme Doughnut Corporation
Location: Detroit
Posted on: 04/21/2021

Feature Family Owner - Product Manager
Description: Job DescriptionAbout GM There's never been a more exciting time to work for General Motors. To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join (more...)
Company: General Motors
Location: Milford
Posted on: 04/21/2021

Restaurant General Manager
Description: Restaurant General ManagerAbout Us Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants (more...)
Company: Burger King
Location: Ypsilanti
Posted on: 04/21/2021

Senior Business Development Manager
Description: Senior Technical Business Development ManagerSynergy Computer Solutions, Inc. Synergy is expert at providing business and I.T. consulting, outsourced solutions, and strategic staff augmentation.Since (more...)
Company: Synergy Computer Solutions
Location: Franklin
Posted on: 04/21/2021

Infantryman - Management Training (11B)
Description: The Infantry is the backbone of the Army. These Soldiers fill the literal boots on the ground who are responsible for taking or holding ground during any combat operation. You'll attack, repel, and capture (more...)
Company: Army National Guard
Location: Detroit
Posted on: 04/21/2021

Description: Job DescriptionCompany Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day -- by offering products (more...)
Company: Dollar General
Location: Oak Park
Posted on: 04/21/2021

Domino's Pizza - 1182: General Manager
Description: ABOUT THE JOB You want to be the boss Well now's your chance Domino's Pizza is hiring bosses more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll (more...)
Company: Domino's Pizza - 1182
Location: Fraser
Posted on: 04/21/2021

SAP Program Manager
Description: Req ID: 113101NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, (more...)
Company: NTT DATA Corporation
Location: Auburn Hills
Posted on: 04/21/2021

Domino's Pizza - 1139: Assistant Manager
Description: ABOUT THE JOB You want to be the boss Well now's your chance Domino's Pizza is hiring bosses more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll (more...)
Company: Domino's Pizza - 1139
Location: Hamtramck
Posted on: 04/21/2021

Market Development Manager, Automotive
Description: The State Group is one of North America's leading multi-trade industrial and specialty services contractors. Established in 1961, we provide comprehensive multi-trade services that include Electrical, (more...)
Company: The State Group Inc.
Location: Detroit
Posted on: 04/21/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Ann Arbor RSS job feeds