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Senior Product Manager - Duo Security

Company: Cisco
Location: Ann Arbor
Posted on: April 10, 2021

Job Description:

Were a diverse crew of makers and builders, skaters and coders, filmmakers and DJs, teachers and students brought together by a shared belief in adding value to the world. This diversity allows us to take an empathetic approach to solve some of the most complex global business and security challenges faced today. What youll do As the Senior Product Manager for Platform Services, you will be responsible for the core services that enable Duos cloud infrastructure and communications. In this role, you will collaborate with engineers, architects and other product managers to create a roadmap and strategy that increases Duo developer efficiency and improves the reliability, scalability and cost-effectiveness of the platform. Our ideal candidate comes from a technical background and can speak the language of our engineering team. Your key responsibilities include: * Create a product vision and roadmap for Duos platform services.* Define customer SLAs and performance expectations for Duos platform services.* Collaborate with developers, support and product managers to understand problems, capture new ideas and systematically prioritize the most important projects based on business needs.* Quantifying the impact and priority of technical projects in terms of stability, scalability, innovation, and productivity for our engineers to ensure that we are working on the right objectives.* Advocating for platform work by producing concise business case documents, presentations and product requirements documents (PRD) that describes the cost, benefit and tradeoffs to enable effective decision making during cross-team prioritization efforts.* Interfacing with vendors to understand product implications and prioritize improvements accordingly. * Own cross-functional interactions for your area of the product including Sales, Customer Success and Support. Product Managers play a highly visible role in the company and are critical to the development and execution of the product strategy. We are responsible for delivering the best experience of our users. As the product expert, you must excel at prioritization, collaboration, and communication, while being accountable for scalability, availability and quality. Skills you have * 3 years of product management experience working directly with engineering teams to plan, develop and deliver multi-tenant SaaS software products* Knowledgeable and experienced with cloud infrastructure services and API technologies* Track record of defining product success metrics and prioritizing feature development* Ability to use data to drive decision making while managing requests from different groups of stakeholders.* Excellent presentation and written communication skills, with the ability to articulate positioning and technology to technical, sales and executive audiences. Reasons why you should apply * You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.* You love living on the frontier of the cutting edge and inspire by creating pictures and plans for the future.* You are comfortable initiating and managing necessary change and work effectively and efficiently through others.* You see potential in human diversity and build bridges between different cultures and experiences to help others work together.* Youre motivated by being an expert in your field and excel at working across diverse stakeholders, providing clarity through focus and direction. This job may not be for you if * If the pace of a fast-moving, growth-phase company makes you uncomfortable, or if you need well-established policies and procedures to drive results, this might not be the best role for you.* If you are uncomfortable communicating with various stakeholders, on an ongoing basis, to keep the customer perspective and share it with your peers! WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think were "old" (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you cant put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Keywords: Cisco, Ann Arbor , Senior Product Manager - Duo Security, Executive , Ann Arbor, Michigan

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