QA Manager

Company: Lakeside Software
Location: Ann Arbor
Posted on: January 15, 2022

Job Description:

Lakeside Software is a rapidly growing global leader in workspace analytics. Our goal is to help IT continuously improve end-user productivity by understanding and optimizing the technologies people use to get work done. Our technology provides insight into employee usage patterns to help our customers understand their total IT environment.

Quality Assurance Lead is a critical part of ensuring the satisfaction and retention of customers using Lakeside's flagship product, SysTrack, and Lakeside is looking to grow our QA team as our market evolves and grows. This critical role requires someone with an established history in detailed analysis of enterprise software applications with the curiosity and drive to learn and become a subject matter expert in the functions and internal workings of the SysTrack product suite. A major focal point of this more experienced role is the need to create and maintain automated test plans suitable for rapid functionality and regression testing. This position would be ideal for an experienced QA engineer or analyst looking to make an impact in an expanding group at Lakeside.

Responsibilities
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive and well-structured test plans and test cases
Estimate, prioritize, plan and coordinate testing activities
Design, develop and execute automation scripts using open source tools
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g. developers and product managers) to identify system requirements
Monitor debugging process results
Investigate the causes of non-conforming software and train users to implement solutions
Track quality assurance metrics, like defect densities and open defect counts
Stay up-to-date with new testing tools and test strategies
Requirements

5+ years of relevant QA experience for software (preferably enterprise software)
Strong knowledge of software QA methodologies, tools and processes
Experience in writing clear, concise and comprehensive test plans and test cases
Hands-on experience with automated testing tools
Solid knowledge of SQL and scripting (e.g., Python, Node.JS, PowerShell)
Experience with web application API interaction and testing
Experience with Microsoft development tools and source control a plus
BS/MS degree in Computer Science, Engineering or a related subject

Lakeside Software is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Lakeside does not make hiring or employment decisions on any basis protected by applicable local, state, or federal laws or prohibited by Company policy.

Keywords: Lakeside Software, Ann Arbor , QA Manager, Executive , Ann Arbor, Michigan