Front Desk Manager - FT - Ann Arbor
Company: Balfour Senior Care, LLC
Location: Ann Arbor
Posted on: May 12, 2022
Job Description:
-The "Balfour experience" is one defined by a highly motivated,
well -trained, and compassionate team of associates who are
empowered to fulfill, with pride and integrity, the needs and
desires of the residents they serve. - -The Balfour Ann Arbor
community incorporates all we have learned from our nearly 20 years
of developing and operating senior housing. Offering a continuum of
care paired with our signature amenities and services, Balfour
brings a new choice for an exceptional senior living community in
Ann Arbor. - -Balfour's vision is to be the most admired senior
living company in America and Balfour associates are expected to
exemplify our core values of integrity, respect, and customer
focus. - -Benefits eligible on date of hire. -Schedule: Full time -
flexibility needed -POSITION SUMMARY: - -The Front Desk Manager
oversees and supervises the concierge staff providing service,
hospitality and information to our residents. This individual
manages a variety of general office activities to include
administration and coordination of resident services as well as
acts the main communications and systems liaison. In this role you
will also manage, develop, and evaluate associates through on-going
performance management and timely coaching, counseling, and
corrective action as necessary. - -General office related duties
are a function of this position and experience in an office
environment is a consideration.You have:
- Bachelor's Degree in business or hospitality strongly
preferred
- Minimum of 2 years supervisor or manger experience
required
- Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations
- Ability to write reports, business correspondence, and
procedure manuals
- Ability to effectively present information and respond to
questions from groups of managers, clients, customers, and the
general public
- Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists
- Possess a solid knowledge of Microsoft Office Word, Excel,
PowerPoint, and Publisher software; Internet software; and
Microsoft Outlook E-mail
- Ability to communicate openly, honestly and responsibly with
others
- Ability to maintain a customer focus treating all customers
with respect and integrity
- Ability to accept responsibility for agreements made and follow
through as appropriate
- Ability to read, speak, and understand the English
language
- Clear driving record
- Comfortable driving large vehicles, -CDL not required
- Must be able to adhere to safety procedures with vehicles
including properly securing wheelchairsPHYSICAL
REQUIREMENTS/WORKING CONDITIONS -include the ability to walk the
duration of your shift, lift a minimum of 30 lbs., push/pull up to
30 lbs. of resistance and work weekends and holidays as needed.
-You may be exposed to unpleasant odors, contagious diseases and
blood borne pathogens. -Balfour is a pet-friendly community; you
may be exposed to animal hair and dander - - -Why work for Balfour?
- Healthcare coverage for eligible employees working 30 or more
hours per week -
- Medical, dental and vision plan coverage
- Paid time off (PTO) and sick time for full and part time
employees
- Tuition Reimbursement Program
- Employee Referral Bonus and Employee Resident Referral Bonus
Programs -Balfour Senior Living's COVID-19 Vaccination Policy:In an
effort to protect our associates and our residents, all Balfour
Senior Living employees are required to obtain COVID-19
vaccinations and booster prior to commencement of employment with
our organization. Qualified exemption requests may be submitted to
the human resources department for consideration. -About Balfour
Senior Living -Founded in 1997, Balfour Senior Living has received
national and international recognition for the quality of its
exterior architecture and its elegant interior design marked by the
use of a vibrant color palette and a diverse collection of fine
art. Since the first community in 1999, Balfour has grown to
include ten communities with new projects on the horizon. Balfour
is striving to be the most admired senior living company in the
United States.Balfour Senior Living is an Equal Opportunity
Employer (EOE) complying with state and local laws governing
nondiscrimination in employment and providing equal employment
opportunities without regard to age, race, color, religion, sex,
gender identity or expression, sexual orientation, national origin,
ethnicity, age, disability, genetic information, or racial status.
This policy applies to all terms and conditions of employment
including but not limited to recruiting, hiring, placement,
promotion, discharge, termination, layoff, recall, transfers,
compensation, benefits, and training.
Keywords: Balfour Senior Care, LLC, Ann Arbor , Front Desk Manager - FT - Ann Arbor, Executive , Ann Arbor, Michigan
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