Senior Manager, Marketing Data & Orchestration
Company: Deloitte
Location: Ann Arbor
Posted on: May 14, 2022
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Job Description:
Senior Manager - Experience Management - Marketing Data &
Orchestration
Location: Open/National
Deloitte Digital Experience Management has a variety of roles
within the Service Delivery group that allow for individuals to
work in the fun and exciting environment of one of our Digital
Experience studios (NYC, Chicago, Denver, Seattle, San Francisco,
Greensboro) or remote. Travel expectations vary based on role and
are evolving post pandemic.
What is Experience Management Services and What is Hux? Experience
Management Services is a set of services offered by Deloitte
Digital to design, build and manage Customer Experience (CX)
solutions for our clients. Hux is our technology platform that
includes acquired, organically developed and best-of-breed systems
integrated to managed end to end experiences from data, through
decisioning to orchestrating omni-channel experiences.
In today's world, customers expect companies to know who they are
and what they want. Customers want to have products, services or
experiences that best suit their needs delivered to them seamlessly
across physical and digital channels.
Customers are human first: driven by dynamic wants, needs, and
desires. The ability for brands to make personal, meaningful
connections on a human level has never been greater and Hux by
Deloitte Digital delivers on those experiences in a way that allows
companies to own the customer journey end to end. We help companies
connect key data sources to understand what matters most to people;
connect to advanced technologies like AI and machine learning to
sense and respond to those needs at scale; and connect their
systems to unlock insights, create collaboration and drive
acquisition, engagement and loyalty. Most importantly, we empower
companies to connect with customers in personal, meaningful ways
that respect them as people, not just customers.
Hux by Deloitte Digital gives companies the ability to build and
leverage the connections - between people, systems, data and
technologies - so they can deliver personalized, contextual
experiences to customers at scale.
Work you'll do
As a Senior Manager in our Experience Management group, you will
provide leadership and guidance for clients and service delivery
teams on:
Your responsibilities include:
Qualifications
Required:
Preferred:
AMC2021
XMAMC2022
Keywords: Deloitte, Ann Arbor , Senior Manager, Marketing Data & Orchestration, Executive , Ann Arbor, Michigan
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here to apply!
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