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Associate Chief Operating Officer, Oakland County (TERM-LIMITED)

Company: University Of Michigan
Location: Ann Arbor
Posted on: June 5, 2024

Job Description:

Associate Chief Operating Officer, Oakland County (TERM-LIMITED) Michigan Medicine is home to one of the largest health care systems in Michigan. It has been the site of many groundbreaking medical and technological advancements since the Medical School first opened in 1850. U-M Health is building a multi-specialty facility that will expand clinical services and increase patient access to the Oakland County region. The facility will focus on advanced specialty and diagnostic services.Nationally Ranked HealthcareToday, Michigan Medicine continues to deliver the Michigan Difference through cutting-edge research and premier patient care. According to U.S. News and World Report, Michigan is recognized as an Honor Roll hospital, among the best in the nation in a broad range of adult and pediatric specialties. Michigan has also earned national recognition from numerous other hospital and quality organizations.Michigan Medicine is one of the largest organizations in Michigan and a premier academic medical system made up of:

  • U-M Health System including the Academic Medical Center of the University of Michigan in Ann Arbor, and the U-M Health state-wide network of care, including the hospitals and health centers of U-M Health Sparrow and U-M Health West.
  • University of Michigan Medical School and its University of Michigan Medical Group practice
  • One of the nation?s largest biomedical research communities
  • Michigan Health Corp. ? the legal entity that enables the Health System to enter into partnerships, affiliations, joint ventures and other business activitiesOur Mission: To advance health to serve Michigan and the world.Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.Responsibilities*Characteristic Duties and ResponsibilitiesOperational Management
    • Contribute to the development and execution of short- and long-term clinical strategies, priorities, goals and objectives, program planning and design with triad partners. This includes regular assessment of clinical activities, national trends, market data, and financial forecasts.
    • Responsible for the analysis, assessment, and approval (as necessary) of human resources, facilitate capital, space, technology, and supply /material resources to maintain operations in a manner that creates safe, efficient, effective programs and creates the ideal experience for patients, families, faculty and staff with responsibility for managing financial implications as well.
    • Accountable for quality and safety process improvements.
    • Actively participate in policy formulation, problem-solving, and management of the facility.
    • Develop and implement administrative policies, in alignment with UM-Health guidelines, to carry out the objectives of the facility.
    • Resolve administrative operational problems by consulting with other facility leaders, administrators, service chiefs, and other staff as needed utilizing an interest-based problem-solving approach.
    • Maintain accountability for compliance with regulatory agency standards and federal and state regulations.
    • Develop, implement, and monitor operational improvements.
    • Oversee resolution of clinical and operational problems.
    • Provide leadership for the effective management of change and transition within the institution.Facility Planning
      • Provide oversight of the ?Owner?s Representative? who will coordinate the construction of the building until the building is delivered to UM-H for activation.Lead the planning effort, documenting assumptions, decisions, and critical issues.
      • Plan, organize, direct, and activate the clinical, ancillary, and support services of a new ambulatory care facility while working closely with clinical chair partners and ambulatory segment, facility, nursing, and departmental leaders. Assess, vet, and present data to ensure capacity is matched appropriately with the projected volumes and utilize these data to ensure appropriate leadership decisions are made with respect to services that will occupy the facility.
      • Utilize project management experience to provide an organized, systematic, proactive approach to operations planning and coordinating all the services that will have a role within the facility.
      • Work with stakeholder groups and Human Resources workforce planning teams to ensure agreed-upon numbers of trained staff are present upon activation and prepared to deliver appropriate, safe, and adequate clinical services.Program & Clinical Management
        • Support the physician and nurse senior leaders to execute the established priorities in safety, quality, timeliness, financial stewardship, and people.
        • In collaboration with the senior nurse leader and senior physician leader, lead the strategic planning, policy formulation, programmatic development, facility planning, problem-solving, quality and cost improvement initiatives, and the implementation of patient and family-centered care.
        • Represent the Oakland County ambulatory care facility on committees and other activities ensuring collaboration and liaison with appropriate clinical enterprise-wide groups.
        • Demonstrate behaviors consistent with the clinical enterprise values, goals, policies and procedures, and affirmative action policies.
        • Ensure alignment between staffing projections and realized expenditures.
        • Lead efforts to determine the need for, and budget allocation required for, human, space, fiscal and material resources.
        • Develop, implement, and monitor operating and capital budgets; and execute corrective action plans to resolve variances.
        • Plan, direct, and achieve philanthropic goals and objectives through building strong relationships among academic leadership, faculty and staff, and external audiences.
        • Maintain accountability for all aspects of personnel management which include recruitment and selection, counseling, disciplinary processes, contract management, coaching, and mentoring.
        • In collaboration with other clinical enterprise leaders, develop and implement strategies for leadership development, talent management and succession planning.
        • Actively mentor and coach direct reports in the execution of the clinical enterprise, and departmental policies, objectives and operating procedures.
        • Actively engage and support interdisciplinary team building and effective teamwork within departmental and institutional teams.
        • Maintain accountability (in partnership with appropriate disciplines) for compliance with bargaining unit and institutional agreements.
        • Utilize an interest-based process for problem-solving and resolving issues.Performance Improvement
          • In concert with other leaders, establish, monitor, and implement clinical enterprise and facility goals and priorities.
          • In partnership with nurse and physician leadership, actively co-lead quality initiatives and improvements that support organizational priorities.
          • Provide leadership for the effective management of change and transition.
          • Effectively meet all goals and performance objectives for the clinical enterprise and the Oakland County facility.Professional Development
            • Actively participate in the performance planning, competency, and individual development process.
            • Attend relevant competency training, in-services, and professional development conferences to maintain and improve knowledge base, competency, and skills.
            • Serve on external boards and associations.Required Qualifications*Education:Master?s degree in Hospital Administration, Business, Public Health, or related healthcare field is required.Experience:
              • Seven to ten years of administrative responsibility within an ambulatory care environment with progressive experience in executive leadership positions is required.
              • Demonstrated progressively responsible and expanding scope experience managing projects and/or activating the operations of a significant building project or new program.
              • Demonstrated experience and effectiveness working within a complex and matrixed environment.
              • Thorough knowledge of state and federal policies governing healthcare delivery and planning.
              • Demonstrated experience in fundraising and external community relationships preferred.
              • Experience in a unionized environment is desirable.Skills/Abilities:
                • Creates value and promotes equity for the diverse communities we serve.
                • Ability to operate effectively in a complex, matrixed environment.
                • Excellent interpersonal skills are required, as demonstrated by the ability to work effectively with physicians and nursing partners, individuals and/or teams, across disciplines.
                • Demonstrated skill in change management is required.
                • Excellent oral and written communication skills are required.
                • Strong financial and analytic skills are required.
                • Demonstrated experience in program planning, implementation, and evaluation is required.
                • Experience in facility planning and major building projects is highly desirable.
                • Working knowledge of university policies and procedures is desired.
                • Demonstrates the following leadership competencies:
                  • Creates Value for the Diverse Communities We Serve
                  • Creates a Shared Vision
                  • Leads Innovation & Change
                  • Fosters & Promotes Diverse Teams
                  • Collaborates and Builds Inclusive Relationships
                  • Coaches and Develops Others
                  • Achieves Results
                  • Solves Problems
                  • Aligns Culture
                  • Adapts
                  • Acts with Courage and ConfidenceAdditional InformationThe ACOO, Oakland County Center is a 2-year limited-term full-time position, that may be extended upon review and approval of executive leadership. If an extension is not granted, the appointment will terminate at the end of the term and will not be eligible for Reduction-in-Force (RIF) benefits.Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. 249765Working TitleAssociate Chief Operating Officer, Oakland County (TERM-LIMITED)
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Keywords: University Of Michigan, Ann Arbor , Associate Chief Operating Officer, Oakland County (TERM-LIMITED), Executive , Ann Arbor, Michigan

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