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Director, Services Solution Architecture

Company: Disability Solutions
Location: Ann Arbor
Posted on: July 2, 2024

Job Description:

Base Pay Range: $150,000.00 - $262,500.00 AnnuallyPrimary Location: USA-MI-Ann Arbor-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred QualificationsResponsibilities The Director for Services Solution Architecture leads the design and development of the business and tool information systems enabling digital services delivery. Ensures a consistent architecture and proactive governance of this development process, following the methods and standards of the KLA product lifecycle process (PLC). Works closely with all KLA Services functions in the development of a common solution roadmap. Preferred Qualifications

  • Extensive Experience : 10+ years of experience in developing sophisticated software solutions, indicating a deep understanding of the complexities involved in architecting and implementing digital services.
  • Leadership Skills : Demonstrated leadership abilities, demonstrated by their capability to lead and inspire teams effectively. This role requires critical thinking and the ability to influence and align teams toward a common vision.
  • Program Management Expertise : Proficiency in leading large-scale programs involving significant resources (50+ Full-Time Equivalent) is important. Adept at project planning, execution, and delivery within a sophisticated and fast-paced environment.
  • Technical Proficiency : Strong background in enterprise applications such as SAP, PLM (Enovia/Teamcenter/Windchill), and Snowflake is required . Additionally, familiarity with CRM systems like SAP CRM, ServiceNow, and ServiceMax , as well as technical platforms like ABAP, BTP, SAP PI/PO, and BI tools, would be valuable.
  • Industry Insight : While not required , familiarity with Semiconductor Equipment Manufacturers, Medical Equipment Manufacturers, or similar industries would be helpful. Understanding the specific service processes within these sectors would enable the candidate to tailor solutions effectively.
  • Transformational Experience : A consistent record in driving large-scale transformation programs and navigating organizational change is highly valued. Adaptable and capable of leading initiatives that drive innovation and improve business processes.
  • Collaborative Approach : The ideal candidate should be a strong collaborator, capable of working closely with multi-functional teams, business process owners, and executives to drive projects forward and achieve organizational goals. Minimum Qualifications
    • Masters Level Degree and a minimum of 12 years of experience OR
    • Bachelor's Level Degree and a minimum of 14 years of experienceThe company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com to request accommodation.

Keywords: Disability Solutions, Ann Arbor , Director, Services Solution Architecture, Executive , Ann Arbor, Michigan

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