Laboratory Point of Care Technologist
Location: Ann Arbor
Posted on: January 16, 2022
POSITION DESCRIPTION: Provides support for IHA's Point of Care
Laboratory programs through the development, promotion, training
and implementation of effective policies, protocols and procedures.
Provides leadership and direction in: Lab Technical Consultant : Is
responsible for supporting the IHA clinics that provide Point of
Care Testing ( POCT ), ensuring regulatory compliance is being met.
ESSENTIAL JOB FUNCTIONS: Provides support for IHA's Overall Lab
program through the providing train-the-trainer education. Assists
with creating and monitoring tools that insure that all IHA sites
are current with annual competencies for all Lab services provided.
Provides support for IHA's Laboratory Services program. Ensures
CLIA compliance and coordinates daily lab operations of all IHA
physician laboratories. Continually strives to improve laboratory
processes throughout IHA . Serves as a resource and works in
collaboration with staff on IHA's accreditation-required policies
and procedures in regard to Lab and Lab services. Regularly
performs audits to determine compliance and competency. Utilizes
Health Stream to ensure competency and standardization. Assumes
additional duties as required. Laboratory Responsibilities :
Assists with meeting certification or accreditation requirements
for CLIA . Interprets CLIA requirements and ensures compliance with
the regulations set forth by this agency. Attends biannual
inspections as needed. Communicates any changes at the offices to
CLIA in a timely manner as needed, such as changes in address, test
menu additions or deletions, lab director and name changes. Ensures
that CLIA certificates are current. Verifies, through regular
communication and site visits, that IHA sites are performing
testing accurately, and in accordance with regulatory guidelines.
Helps maintain an organizational lab policy and procedure manual;
collaborates with offices/divisions on specific requirements.
Develops policies and procedures as needed and updates the manual
to show these changes. Communicates changes to all involved
offices. Helps with training of laboratory staff and oversees
annual assessment at each office. Assists in managing IHA Event
Reporting system for Events related to Laboratory Process. Helps
monitor and periodically reviews Quality Assurance (QA) programs at
applicable offices. Reviews findings with the site Laboratory
Director and Laboratory Coordinator. Helps monitor a Quality
Control (QC) program that will meet regulatory, as well as
manufacturer recommendations. Ensures that QC is being performed
and recorded per policy. Helps to develop any necessary logs, etc.
Evaluates Proficiency Test programs and ensures enrollment, if
required. Investigates any failures and helps to troubleshoot and
correct the cause of the failure. Takes part in the evaluation and
selection of new or replacement equipment. Helps to perform any
validation and/or calibration procedures required. Assists with
appropriate training for the new test. Takes part in the evaluation
process of prospective tests for cost effectiveness and
feasibility. This determination will be made in partnership with
the appropriate personnel in the organization. Helps to determine
what may be performed at each office, based on the CLIA certificate
level that the office holds. Establishes an instrument maintenance
program, if necessary. Helps to answer billing and coding questions
for laboratory-related issues by working with the IHA Coding and
Compliance team. Attends and participates in the Laboratory
Coordinator Group meetings on a quarterly basis. ESSENTIAL
QUALIFICATIONS: EDUCATION: BS degree in Medical Technology,
Clinical Laboratory Science or related Laboratory Science field
required. CREDENTIALS/LICENSURE: Certification-eligible or
certified as a Medical Technologist with the American Society of
Clinical Pathologists, National Certifying Agency or equivalent,
required. Must be certified within one year of assuming this role.
MINIMUM EXPERIENCE: One (1) or more years' clinical experience,
preferably in a healthcare-related environment. POSITION
REQUIREMENTS (ABILITIES & SKILLS):
- Knowledge of federal, state and insurance company regulations
and contract requirements affecting compliance in a healthcare
- Knowledge of Compliance plan and auditing standards and
applicable IHA and Trinity policies and procedures.
- A high level of organization and attention to detail.
- Ability to analyze complex data to monitor IHA's compliance
with our standards, practices and procedures.
- Ability to effectively navigate through Electronic Medical
Records ( EMR ) and other relevant practice management
- Moderate to high-level proficiency in operating a standard
desktop and Windows-based computer system, including but not
limited to, Microsoft Word and Excel, intranet and computer
navigation. Ability to use other software as required while
performing the essential functions of the job including EPM and EHR
- Well-developed understanding and/or hands on experience with
office processes, procedures and workflows.
- Ability to develop and maintain effective relationships with
various levels of organizational members and diverse populations,
including IHA staff and outside contacts.
- Possess knowledge of adult learning styles in order to
facilitate development of effective educational sessions, with
demonstrated ability to employ multiple teaching methods to provide
effective education to different style learners.
- Ability to communicate effectively and professionally verbally,
in writing and during a group presentation, including proper phone
etiquette. Ability to present training, recommend findings to
administration and share information among staff members.
- Ability to coordinate activities and work independently to
complete projects requiring highly complex analysis.
- Ability to work collaboratively in a team-oriented environment;
displays courteous, professional and friendly demeanor.
- Good organizational and time management skills to effectively
juggle multiple priorities and time constraints in a fast-paced
environment. Proficiency in planning, organizing and prioritizing
- Ability to exercise sound judgment and problem-solving
- Ability to maintain any organizational information in a
- Successful completion of IHA competency-based program within
introductory and training period.
- Ability to drive to other office sites.
- Ability to work non-traditional hours as needed.
Keywords: IHA, Ann Arbor , Laboratory Point of Care Technologist, Healthcare , Ann Arbor, Michigan
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