Shift Lead Veterinary Technicain
Company: Banfield Pet Hospital
Location: Ann Arbor
Posted on: January 24, 2023
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Job Description:
Veterinary Technician Shift LeadBanfield aspires to be a
practice where, as a team, we make a positive impact on pet health
care in hospitals, communities, and the field of veterinary
medicine. And we believe hiring people with diverse perspectives,
ideas, and cultures permits us to deliver the highest quality of
preventive care.As a Banfield veterinary technician, you will work
alongside pet health care industry experts to make a difference in
the lives of the pets and clients we serve. With the chance to
utilize your veterinary knowledge, communication skills, and love
for pets, this role will afford you the opportunity to define a
clear career path for continued growth and
learning.Responsibilities: Support veterinarians to ensure quality
veterinary care, advocate for pets, and educate clients. With each
hospital function, assist veterinarians and the medical team to
maximize productivity and maintain positive patient flow. Assist
with surgeries and procedures in accordance with your state's
Veterinary Practice Act outlined for credentialed veterinary
technicians. Communicate with clients about individualized pet
health concerns and offer guidance on Optimum Wellness Plan
options, medications, and additional treatments. Assist in
maintaining relevant, comprehensive medical records with the
support of practice systems, including Banfields database, PetWare,
designed to obtain data for population research. Obtain relevant
health history and information from clients and maintain medical
charts. Use safe restraining techniques, follow standard protocols,
and sustain clean, sterile, organized treatment areas, exam rooms,
and labs. Be willing to guide, mentor, and support fellow team
members.Leadership Responsibilities: Assist Practice Manager in
developing an efficient, productive hospital team that provides the
highest quality care and service to the most pets and clients,
following all Banfield protocols and practices, as well as all
local, state and federal laws, focusing the team to achieve
practice priorities while building our culture and brand. Support
Practice Manager in hospital labor management May assist Practice
Manager in the selection, training, and day-to-day supervision of
the paraprofessional team Assist Practice Manager in creating an
environment where a team can deliver quality, efficient and
effective veterinary care to pets. Provide effective communication
between associates, clients, hospital leadership and Central Team
Support. Ensure all hospital associates adhere to Banfield dress
and grooming guidelines. Prepare whole team on cases scheduled for
the day, assist with any transfers of cases from day before or
external referrals to provide continuity of care, triage the
treatment board. Assist Practice Manager in identifying potential
bottlenecks and formulating solutions to remove barriers in medical
operations that would impede the doctors in providing world-class
preventive care and client service. Confer with field leadership
and assist with client resolution decisions, invoice adjustments
and client experience exceptions. Address broken equipment issues
and assist in inventory management. Assist with management of
finances by maintaining accurate balances and utilizing proper
opening and closing procedures. Quality check medical records,
go-home medications, regulatory documentation, hospital
cleanliness, and timeliness of doctors seeing exam room
patients.Requirements:Veterinary Technician Certification or
Licensure (CVT, RVT, LVT, or LVMT)Commitment beyond
qualificationsBeing a veterinary technician requires much more than
AVMA certified credentials. It means bringing your talents, skills,
dedication, and a desire for developing alongside your peers. But,
most importantly, it means showing up each day with a passion for
pets and working with others who believe preventive care is the key
to helping pets achieve long and healthy lives. As we do with all
our associates, we look to our vet techs to adopt our Five
Principles Quality, Responsibility, Mutuality, Efficiency, and
Freedom. And, while your on-paper qualifications are of course
important, we actively seek out vet techs who thrive on delivering
outstanding client and pet experiences.Your wellbeing matters.We
know that your real passion for pet well-being is why you chose
this profession. At Banfield, we believe it is just as important to
support the well-being of those who devote their lives to this
cause. Through our extensive network and support structure,
Banfield offers a wide array of benefits and programs, empowering
you to focus on yourself and your family, as you care for pets and
clients.As a Banfield Veterinary Technician Shift Lead, we want you
to take full advantage of work and play through: Competitive salary
with paid time off Medical, dental, vision, and prescription drug
benefits for you and eligible dependents Company matching 401(k)
Savings Plan Paid parental leave 100% practice paid short and
long-term disability includes maternity leave Optimum Wellness
Plans (OWPs) for up to three pets A variety of discounts including
Mars, PetSmart, Royal Canin, fitness, cellular, and so much
morePotential as Big as Your PassionWhether you are a newly
certified or experienced vet tech, a job at Banfield opens the door
to exploring the next best move in your career. We are committed to
helping you grow as a vet tech by providing: Performance
Development Plans (PDP) are designed to help you define and achieve
your career goals Annual CE allowance Practice-paid continuing
education opportunities along with the opportunity to attend
partner conferences Free membership to NAVTA, practice-paid
subscriptions to VetFolio, and VetGirl. Fear-free certification
discount. Ability to grow into leadership roles at the field and
practice levelSupport that helps you thriveWeve created a structure
that includes leadership and support at the hospital level, in the
field, and at our headquarters, all with one goal in mind: helping
you deliver quality care for all pets.Commitment to community
wellnessThrough volunteering efforts, and our programs designed to
benefit local shelters and rescues, we strengthen the pet-human
connections in our communities. Discover how we support the
wellbeing of our people and profession through the Mars Volunteer
Program (MVP).So, what are you waiting for? Make your move and
apply today!Banfield Pet Hospital strongly supports and values the
uniqueness of all individuals and promotes a work environment where
diversity is embraced. Banfield Pet Hospital is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, religion,
color, national origin, sex, sexual orientation, gender identity,
age, genetic information, or protected veteran status. If you have
a disability or special need that requires accommodation, please
let us know.Banfield Pet Hospital follows all applicable federal,
state, and local laws governing nondiscrimination in employment in
every Banfield location
Keywords: Banfield Pet Hospital, Ann Arbor , Shift Lead Veterinary Technicain, Healthcare , Ann Arbor, Michigan
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