Mobile Urgent Care Nurse
Company: UnitedHealth Group
Location: Ann Arbor
Posted on: March 17, 2023
Job Description:
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global
organization that delivers care, aided by technology to help
millions of people live healthier lives. The work you do with our
team will directly improve health outcomes by connecting people
with the care, pharmacy benefits, data and resources they need to
feel their best. Come make an impact on the communities we serve as
we help advance health equity on a global scale. Here, you will
find talented peers, comprehensive benefits, a culture guided by
diversity and inclusion, career growth opportunities and your
life's best work.SMLandmark Health was created to transform how
healthcare is delivered to the most medically vulnerable members in
our community.-- Our medical group provides home-based medical care
to chronically ill patients, many of whom are ill-equipped to
navigate our overwhelming healthcare system.--This role primarily
provides medical care and management to members served by the
Landmark program who request urgent visits to the IDT team during
daytime and/or swing hours (8-hour shifts). This position also
participates in new patient enrollment, post-discharge visits, and
gathering clinical information for medical necessity determinations
for service requests.-- Dedicated to improving the health and
well-being of members, this position collaborates within
longitudinal Landmark provider and/or the PCP as needed to discuss
immediate and ongoing patient care needs.Schedule:--Ability to work
a variety of shifts. 7:00am-10:00pm (8-hour shifts) potential
weekends and holidaysSummary:--
- Collect Patient Information: Vital signs, physical exam, point
of care testing (E.g. - glucose levels), venipuncture, EKG,
medication compliance and reconciliation, adherence to discharge
instructions, etc.-- Experience in rapid evaluation and treat
setting preferred
- Patient treatment and procedures: Skilled at phlebotomy and IV
placement and therapy, Catheter care and replacement. Administering
nebulizer treatments, and teaching proper protocol, wound care,
medication administration, etc. Treatment directives are only per
the supervising Landmark Provider's direction
- Patient education: Common chronic conditions and education
topics include congestive heart failure, COPD, diabetes,
hypertension, fall risk assessment, overall health literacy per the
direction of the Landmark Provider
- Landmark Provider collaboration:--Skilled at concise and
articulate communication to remotely discuss evaluation and
treatment with supervising Landmark Provider. This collaboration
will occur during every patient visit unless the Field Nurse is
following an approved Landmark protocol (e.g., Post-Hospital
Visit)
- Care coordination:--Schedule follow-up telephonic or in-home
interactions as needed
- Documentation:--Assist supervising Landmark Provider with
documenting findings and outcomes of the visit
- Other duties as assignedPrimary--Responsibilities:
- Practices in accordance with the respective state laws and
regulations governing the practice of Licensed Practical Nurses or
Registered Nurses
- During the visit, promptly communicates with the longitudinal
provider and/or pod leader to discuss patient assessment and
receive/document/implement orders received
- Comfortable with basic procedures of nursing care, including IV
placement, blood draws, injections, foley catheters, nasal packing,
wound care, etc.
- Completes the required documentation in a timely manner (goal:
during or immediately after the visit) allowing the care team
access to the care provided and a note to be generated for
co-signature
- Competency in care for core chronic disease condition of
internal medicine and their respective exacerbations (e.g., COPD,
Heart Failure, Diabetes, Kidney Disease, Wounds, Infections,
etc.)
- Communicates to and participates in discussions with the
on-call and other team members regarding urgent call matters that
may require close patient follow-up or alteration of the care
plan
- Completes follow-up and post-hospital assessments according to
documented standard operating procedures
- Implements appropriate diagnostics and completes interventions
received via verbal order (?) from longitudinal provider/pod leader
as appropriate, to avoid unnecessary transfers/acute
admissions
- Consults with hospital physicians following notifications of
member transfer
- Works with the Regional Medical Director (RMD) and physician
pod leaders to develop quality improvement programs and provides
feedback regarding needed equipment and training to ensure maximum
value to the RN Urgentivist position
- Educates members and/or their caregivers in disease processes
and ways to manage them effectively
- Participates in management meetings that include, but may not
be limited to:
- Daily huddle calls
- Weekly case conference reviews
- Monthly staff meetings
- Quarterly Quality Improvement Committee meetings
- Continuing education/journal club programs
- On-call for caseload during business hours
- Keeps current on relevant medical and nursing research,
technology, and related issues by attending continuing education
courses, professional meetings, and journal reviews
- Perform related duties as necessary and other duties as
assigned--COMPETENCIES
- Problem Solving--- Identifies and resolves problems in a timely
manner; gathers and analyzes information skillfully; develops
alternative solutions; works well in group problem solving
situations; uses reason even when dealing with emotional
topics
- Technical Skills--- Assesses own strengths and weaknesses;
pursues training and development opportunities; strives to
continuously build knowledge and skills; shares expertise with
others
- Customer Service--- Manages difficult or emotional customer
situations; responds promptly to customer needs; solicits customer
feedback to improve service; responds to requests for service and
assistance; meets commitments
- Interpersonal Skills--- Focuses on solving conflict; maintains
confidentiality; listens to others; keeps emotions under control
and overcomes resistance when necessary; remains open to new
ideas
- Oral Communication--- Speaks clearly and persuasively in
positive or negative situations; listens and seeks clarification;
responds openly to questions.-- Able to deal with frequent change,
delays, or unexpected events
- Attendance/Punctuality--- Is consistently at work and on time;
ensures work responsibilities are covered when absent; arrives at
meetings and appointments on time
- Dependability--- Follows instructions, responds to management
direction; takes responsibility for own actions; keeps commitments;
commits to long hours of work when necessary to reach goals;
completes tasks on time or notifies appropriate person with an
alternate plan
- Initiative--- Volunteers readily; undertakes self-development
activities; seeks increased responsibilities; takes independent
actions and calculated risks; looks for and takes advantage of
opportunities; asks for and offers help when needed; generates
suggestions for improving work and workflow
- Computer literacy?--Experience in electronic health recordsWhat
are the reasons to consider working for UnitedHealth Group?-- Put
it all together - competitive base pay, a full and comprehensive
benefit program, performance rewards, and a management team who
demonstrates their commitment to your success.--Some of our
offerings include:
- Paid Time Off which you start to accrue with your first pay
period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health
Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC
Insurance, etc.)
- More information can be downloaded at:--You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma/GED (or higher)--
- Reside in Michigan and hold an active unrestricted LPN--or
RN--License in the state of Michigan
- 1+ years of experience evaluating, assessing, and providing
patient care
- 1+ years of experience in phlebotomy and IV placement and
therapy, Catheter care and replacement
- 6+ months of experience working with electronic medical records
and mobile technology
- 6+ months of experience working with MS Teams and MS
Outlook
- Ability to work a variety of shifts
- Ability to travel 75%+ of the time within assigned
area--with--reliable transportation to conduct patient visits
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodationPreferred
Qualifications:
- Urgent care, emergency room, or community home health
experience--
- 2+ years clinical experience in a--Emergency Room, Urgent care
or ICU or any acute care experience
- IV or blood draw certification--Soft Skills:
- Solution-oriented mindset and work approach. Charisma and a
natural ability to connect with others
- Excellent communication and interpersonal skills, with a strong
emphasis on empathy and building rapport with patientsTo protect
the health and safety of our workforce, patients and communities we
serve, UnitedHealth Group and its affiliate companies require all
employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state, and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment.Careers with Optum.
Our objective is to make health care simpler and more effective for
everyone. With our hands at work across all aspects of health, you
can play a role in creating a healthier world, one insight, one
connection and one person at a time. We bring together some of the
greatest minds and ideas to take health care to its fullest
potential, promoting health equity and accessibility. Work with
diverse, engaged and high-performing teams to help solve important
challenges.--**PLEASE NOTE** The sign-on bonus is only available to
external candidates.-- Candidates who are currently working for
UnitedHealth Group, UnitedHealthcare or a related entity in a full
time, part time or per diem basis ("Internal Candidates") are not
eligible to receive a sign on bonus.----At UnitedHealth Group, our
mission is to help people live healthier lives and make the health
system work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission.----Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity / Affirmative Action
employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
law.UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.----#RPO,
#Red
Keywords: UnitedHealth Group, Ann Arbor , Mobile Urgent Care Nurse, Healthcare , Ann Arbor, Michigan
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