Clinical Manager of Comprehensive Recovery Services
Company: ZEPF CENTER
Location: Toledo
Posted on: March 17, 2026
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Job Description:
Zepf Center has been serving the Lucas County community for
nearly 50 years. We are the leading provider of behavioral health
and substance use disorder services in Northwest Ohio. Services
include adult and child psychiatric, substance abuse, case
management, residential, Crisis Care, and therapy programs, as well
as career development and wellness services. Zepf Center also
offers primary care medical services to our patients to contribute
to their continuum of care. Zepf Center is a trauma-informed agency
and environment for both patients and staff. General Summary: The
Clinical Manager of Comprehensive Recovery Services provides
oversight of the clinical programming and development and training
of the staff in the Criminal Justice and OTP Counseling programs.
This role focuses on orientation, training and supervision on the
staff, review and co-signature of applicable documentation,
standard setting, and contract operations oversight. The position
will work to enhance quality improvement, trauma-informed care, and
compliance with state, federal, and CARF regulations. Works in
partnership and joint accountability with other team members to
achieve Zepf Center’s Vision, Mission, and Values. This position is
responsible for the day-to-day operation of these teams and is
based in an office environment. In on-call/building coverage
capacity, the Clinical Manager of Comprehensive Recovery Services
will experience heavy demand at times for problem solving in
clinical crisis and deescalation. Individual must be capable of
sitting for long periods, possess manual dexterity necessary for
keyboarding, data entry, writing, filing, and using phones. This
individual will demonstrate and uphold legal and ethical standards
for competent clinical practice Essential Duties and
Responsibilities: - Ensure system for mentoring, staff development
and supervision of SUD program staff. - Conduct staff recruiting,
hiring, and training. Continue to develop staff through performance
evaluations, needed performance improvement and/or discipline, and
termination when necessary. Manage staff schedules, timecards when
appropriate and PTO approvals, and assign work duties as
appropriate. - Model and mentor staff and clients in appropriate
problem solving and positive communications. - Participate in
leadership meetings and leadership development activities. -
Maintain professionalism and confidentiality in administration and
client care areas. - Oversee program quality improvement and
monitoring of outcome and utilization data. - Work with senior
leadership to develop program strategic direction. - Collaborate
with leadership on administrative oversight for SUD program staff.
- Provide on-call supervisory support and on-site supervisory
coverage for the Client Services Division as required. - Assists
with crisis intervention and assessment as needed. - Adheres to
high ethical and legal standards of professional practice per
state, professional, agency, and regulating standards. - Perform
other duties as assigned to ensure department success.
Specific/Individual Competencies: Team Leadership and Development:
Provide effective leadership to the clinical teams, fostering a
positive work environment and promoting collaboration and teamwork.
Support staff development through coaching, training, and
performance evaluations, ensuring the team is equipped to deliver
high-quality services and meet program goals. Must be able to
analyze, interpret, and report data efficiently and effectively to
various levels of the organization. Must be able to work
independently and demonstrate solid planning, evaluating, and
problem-solving skills. Have professional approach to all functions
and relationships with all levels of staff, clients, other
agencies, and the public. Strategic Planning and Financial
Management: Develop and implement strategic plans for clinical
programs, considering long-term goals and organizational
objectives. Make Informed decisions regarding resource allocation,
program expansion, and quality improvement initiatives based on
data analysis and stakeholder input. Competence in budgeting,
financial forecasting, and resource allocation. Demonstrate ability
to manage program finances while maintaining high standards of
care. Oversight of grant funds as well as required contract
reporting and auditing. Support innovation initiatives and
implementation of adaptive technology. Clinical knowledge of
Addiction and Recovery related regulations: Possess a strong
understanding of the disease of addiction and the recovery process,
as well as relapse prevention and harm reduction strategies. Ensure
that appropriate evidence-based therapeutic modalities are being
utilized by the teams to engage clients into treatment. Knowledge
of Motivational Interviewing, Stages of Change, and ASAM levels of
care. In-depth knowledge of regulatory requirements for OTP and
Criminal Justice programs, including but not limited to HIPAA,
state licensing, state and federal regulations, and accreditation
standards. Experience ensuring compliance with law and ethical
standards. Commit to cultivating a non-volent and trauma-informed
environment for employees and clients, through our use of the
Sanctuary model and support of Sanctuary initiatives. Incorporate
Sanctuary techniques into daily work activities and supervision
with staff. Must be able to communicate effectively orally and in
writing with staff and stakeholders. Organizational Competencies:
Demonstrate knowledge of the agency mission, vision, goals and
philosophy as well as the policies and procedures. Strives for high
client satisfaction by providing leadership and/or assistance to
coworkers and clients through the integrated care process.
Demonstrate consistent professionalism. Demonstrate teamwork. Abide
by the agencies and/or professional code of ethics. Strives to
improve own and agency operations Incorporates CQI techniques into
daily work activities. Participates on CQI process teams and/or
supports CQI initiatives PI17b0e6cdd0da-25448-39994133
Keywords: ZEPF CENTER, Ann Arbor , Clinical Manager of Comprehensive Recovery Services, Healthcare , Toledo, Michigan
