AnnArborRecruiter Since 2001
the smart solution for Ann Arbor jobs

Retail Sales - Mattresses, Part Time: Briarwood

Company: Macy's
Location: Ann Arbor
Posted on: November 23, 2020

Job Description:

Job Overview: -- The --Mattress Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (WorryNoMore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers.-- To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for followup/clienteling and performing other duties as necessary. -- Essential Functions:

  • Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS).
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Assist customers in all aspects of total store experience and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the priority.
  • Handle all returns and delivery issues courteously and professionally.
  • Determine customer needs based on personal features and other customer preference related factors.
  • Demonstrate knowledge of store products and services to build sales and minimize returns.
  • Suggest additional items to compliment customer-- selection which includes both product and services such as WorryNoMore, adjustable bases, frame and low profile boxsprings.
  • Offer to call other locations if items are unavailable within store.
  • Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience.
  • Invite customers to come back and thank them by name.
  • Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return--rate goal.
  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores.
  • Use MySa clientele program to maintain customer profile and contact information to increase personal sales.
  • Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience.
  • Be knowledgeable of and perform sales support functions related to POS procedures.
  • Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University.
  • Be aware of current promotional events and sales.
  • Maintain department recovery standards; which includes recovery and signing.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Perform other duties as necessary.
  • Follows shortage programs and procedures.
  • Perform these functions in an efficient manner, as directed by the Supervisor .
  • Regular, dependable attendance and punctuality.-- Qualifications: -- Education/Experience:
    • No specific educational accomplishment is required.Communication Skills:
      • Excellent written and verbal communication skills.--
      • Willing to proactively reach out to potential customers.
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.-- Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.--
        • Able to use a calculator.---- Reasoning Ability:
          • Self-starter, able to work independently and as part of a team in a competitive commission environment.----
          • Organization and excellent follow up skills required.-- Physical Demands:
            • This position involves constant moving, talking, hearing, reaching, and standing.--
            • Involves standing for at least two consecutive hours.--
            • Involves lifting at least 30 lbs.--
            • May occasionally involve stooping, kneeling, crouching, and climbing ladders.--
            • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.---- Other Skills:
              • Possess a strong sense of urgency.--
              • Must enjoy meeting and interacting with customers.--
              • Possess a thirst for learning.
              • Ability to collaborate and function as a member of a team.
              • Should be comfortable with the use of computers and frequent use of RF equipment.-- Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.--This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--.

Keywords: Macy's, Ann Arbor , Retail Sales - Mattresses, Part Time: Briarwood, Hospitality & Tourism , Ann Arbor, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: DoorDash
Location: Metamora
Posted on: 11/28/2020

Route Delivery Driver
Description: br br Route Delivery Driver No Over the Road Driving, Home Every Night Part Time, Weekdays br br 2,000 Sign On Bonus br Company Profile: br At Panera, warmth is our business. Come join (more...)
Company: Panera Bread
Location: Saline
Posted on: 11/28/2020

Delivery Driver / Courier
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Birmingham
Posted on: 11/28/2020


Delivery Driver / Courier
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Almont
Posted on: 11/28/2020

Customer Service Representative - Work from Home
Description: Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We cannot accept applications for residents of CA, CO, HI, IL or NY or outside of the United States.We're (more...)
Company: TTEC
Location: Lincoln Park
Posted on: 11/28/2020

Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Milan
Posted on: 11/28/2020

Delivery Driver / Courier
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: White Lake
Posted on: 11/28/2020

Delivery Driver / Courier
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Milan
Posted on: 11/28/2020

CDL Delivery Truck Driver (7313)
Description: br br L W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L W Supply delivers the products (more...)
Company: L&W Supply
Location: Auburn Hills
Posted on: 11/28/2020

Delivery Driver - No Experience Needed
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: White Lake
Posted on: 11/28/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Ann Arbor RSS job feeds