Seasonal Store Team Leader- Ann Arbor, MI
Company: Halloween City
Location: Ann Arbor
Posted on: January 12, 2022
JOIN US... IT'LL BE A SCREAM!
Halloween City is the seasonal Halloween division of PCHI/Party
City. We've been reanimating retail across the country with pop-up
stores since the 1980's and helping others create an unforgettable
Halloween is what we live for. Our Store Team Leader's lead by
example and possess the energy and enthusiasm to match our
customers excitement while providing an exceptional shopping
experience. We are knowledgeable about our products and services
because we have the best selection of Halloween goods in the
industry. We ensure we are easy to shop and inspiration lurks in
At PCHI, our promise is Customer First , People Matter , It Can Be
Done and Celebrate ! We live our brand every day and love to
CUSTOMER-FIRST! (BRING OUR SERVICE MODEL TO LIFE-FRIENDLY, EASY,
You will deliver an exceptional Customer experience by ensuring we
have the right Team Members in place through the selection,
training, and development of your team.
You will cultivate an 'It can be done' attitude with your team when
it comes to overcoming obstacles and inspiring joy for our
You will be responsible for executing best in class sales and
service strategies along with delivering on sales, profit, and
service targets, as well as delivering on all key talent
You will reinforce exceptional Customer service behaviors delivered
by your team through accountability, recognition, and praise.
You will provide value to Customers by delivering a Customer
friendly in-store and curbside shopping experience.
You will leverage technology to enhance the Customer service
experience for both our internal and external Customers.
You will enable the store team to thrive in an environment of
frequent change through establishing a culture of inspiration and
commitment to the organization's goals and strategies.
You will leverage and understand all your business reports to make
You will drive sales growth in core businesses and omni
You will oversee all aspects of merchandising and inventory
You are responsible for managing payroll and store
You are responsible for store planning, scheduling, and task
DRIVE SALES AND OPERATIONAL EFFICIENCY
You will lead an operationally efficient store, enabling a sales
and service culture.
You will provide services and solutions that drive Customer
You will deliver an outstanding Customer experience by focusing on
our service model (Friendly, Easy and Accurate).
You will always prioritize Customer interactions over tasks.
CULTIVATE A CUSTOMER CENTRIC/ENGAGED TEAM
You have full accountability for hiring, training, coaching, and
developing the store team to ensure they do what's right for our
You are responsible for creating an environment that promotes Team
Member engagement and retention.
You will invest in training strategies/initiatives to enhance skill
Your role is critical in executing our company's purpose, promise
and priorities that are focused on our internal and external
PARTY PERKS AND REWARDS
Fun working environment
Generous associate discount
Permanent employment opportunities at Party City
Party City Store Team Leader
Party City Lead
The replenishment process will require you to lift, push and pull
up to 25lbs daily.
Cleaning, store recovery, setting plan-o-grams and endcap
maintenance is required.
Climbing ladders is required to re-stock and obtain merchandise for
Ringing transactions on a register is required.
Keywords: Halloween City, Ann Arbor , Seasonal Store Team Leader- Ann Arbor, MI, Hospitality & Tourism , Ann Arbor, Michigan
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