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Tower Team Lead (Construction Supervisor) Jackson, MI

Company: Mercury Broadband
Location: Jackson
Posted on: May 12, 2022

Job Description:

Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband's rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Position Summary: The Tower Services Team of Mercury Wireless builds and services all of Mercury's tower sites. The team should be professional in attitude and appearance and engaged with our tower landlords and construction manager's needs. Tower Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Tower Team Leader. Location: Jackson, MIPosition Type: Full-TimeCompensation: Competitive PayBenefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Key Responsibilities:

  • Manage Tower Installation Teams installing broadband equipment on assigned tower sites
  • Interact with landlord tower owners and landlord CMs, represent the company in a professional manner
  • Properly configure and connect tower equipment to the Mercury Network
  • Troubleshoot broadband tower equipment
  • Troubleshoot and resolve network outages
  • Assigned company fleet vehicle. Responsible for needed maintenance and completing vehicle inspection forms.
  • Assigned company tools and tower rigging equipment
  • Responsible for assigned Tower Teamwork orders ensuring completion and closeout
  • Assist in training Tower Technician I, II and III
  • Assist Sales with high value customers
  • Communicate with Tower Landlords and Site Owners
  • Assist sales team with localized marketing efforts
  • Manage vital business relationships and troubleshoot complex issues
  • Respond to and facilitate resolution of Network tickets
  • Create a tower Bill of Materials for broadband equipment installation
  • Assist with new tower site construction, planning and ordering materials Skills and Requirements:
    • Follow cabling procedures for wiring towers
    • Comfortable working towers (up to 300') and elevated locations
    • Basic mechanical skills
    • Knowledge of and ability to operate basic hand and power tools
    • Basic computer skills and proficiency with computers
    • Basic computer networking skills and knowledge
    • Use of PC based applications to program and diagnose various communications equipment
    • Clean driving record and valid driver's license
    • Self-Motivated
    • Customer service oriented and professional in appearance
    • Ability to communicate effectively, both orally and in writing
    • 5+ years as Tower Foreman or equivalent on the job experience
    • First Aid/CPR certified
    • OSHA 30
    • Tower Climbing Training/Rescue
    • Rescue Certified
    • Electrical Safety Training
    • RF Safety Training Company Provided Training:
      • Aerial and Safety Training
      • OSHA Certifications
      • Installation and Equipment Training
      • Ethernet Wiring
      • Networking Training and Concepts
      • Eligible for $5/hour Hazard Pay while climbing tower Education Requirements:
        • High school degree or equivalent
        • 2+ years of relevant industry experience
        • Familiarity with programs such as Microsoft Office, Excel, and other account management software PI174127276

Keywords: Mercury Broadband, Ann Arbor , Tower Team Lead (Construction Supervisor) Jackson, MI, Hospitality & Tourism , Jackson, Michigan

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