Loan Officer - Retail
Company: Mutual of Omaha Mortgage
Location: Ann Arbor
Posted on: May 13, 2022
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Job Description:
Job Description Mutual of Omaha is a Fortune 400 Company. Mutual
of Omaha Mortgage is inspired by hometown values and a commitment
to being responsible and caring for each other. We exist for the
benefit of our customers and employees. Mutual of Omaha Mortgage is
a full-service lending company offering both Forward and Reverse
Mortgage products including a complete line of residential
mortgage, refinancing, specialty, and HECM loans. We employ a
knowledgeable staff of experienced Loan Officers with an operations
team that is second to none. If you are interested in joining a
team that promotes from within and works together toward a common
goal of helping customers with their mortgage needs, please review
and apply for our opening below We offer an extensive compensation
package. Benefits include Medical, Dental, and Vision insurance,
company paid life insurance, 401K with a generous employer match
and additional benefits such as Free Legal Services and an Employee
Loan Program. Mutual of Omaha Mortgage is an Equal Opportunity
Employer and we encourage diverse, talented, qualified applicants
to apply. Mutual of Omaha Mortgage is searching for a Loan Officers
to join our team Job Purpose The Loan Officer (LO) plays an
important role in the organization by performing a number of
activities related to the company---s retail branch operations
functions. The role is primarily responsible, under intermittent
supervision, for fostering quality relationships with borrowers
while completing the origination processing of loan applications,
providing loan disclosures, and reviewing files for completeness,
accuracy, and adherence to all guidelines. The LO may contact
borrowers to collect necessary documentation and act as a liaison
between origination staff, underwriters, and customers. Duties and
Responsibilities Provide exemplary customer service via acting as a
primarily contact for clients; answer questions relating to rates,
locks, and loan application status and provide proactive status
updates throughout the loan process Promotes our competitive
mortgage products, services, and programs Consults with customers
about their current and future needs to help them achieve their
financing needs Price and quote a profitable loan and communicate
any fees to operations team Responsible to collect and review all
needed supporting loan documentation Resolve file problems,
bottlenecks, and qualifying issues throughout production and
underwriting process, aiming to be as efficient, timely, and
accurate as possible All originations and business development
activities must be compliant and consistent with company policy
Responsible to regularly participate in activities in connection
with mortgage sales, including but not limited to attend closings,
open houses, and/or conduct seminars/trainings and other
lead-generating activities Stay abreast of industry trends; serve
as a knowledge source for clients regarding available loan programs
and guidelines Maintains minimum standards for production and
quality Qualifications 2 years of residential loan origination
experience Must have familiarity with Non-QM/Expanded Mortgage
Products Must have the product knowledge and understanding of the
Mortgage Business to provide an exceptional customer experience and
support to your team Demonstrated patience and professionalism when
interacting with both internal and external customers Demonstrated
ability to cultivate and develop relationships with realtors,
builders, attorneys, accountants, etc. Proven ability to multi-task
in a fast paced, constantly changing environment Excellent computer
skills and working knowledge of MS Office products High school
diploma or equivalent mandatory, Four-year college degree preferred
Strong customer service/ presentation skills Highly Self-Motivated
and proactive Strong business acumen Ability to problem solve and
define the root issues Proven recent history of meeting loan
production requirements Powered by JazzHR gReWMOPN2s
Keywords: Mutual of Omaha Mortgage, Ann Arbor , Loan Officer - Retail, Hospitality & Tourism , Ann Arbor, Michigan
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