Retail Team Leader -
Company: Hudson Group
Location: Ann Arbor
Posted on: June 24, 2022
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Job Description:
In
Grow With Us!
Hudson is North America's leading travel retailer. For over 30
years, Hudson has met the needs and wants of travelers in more than
1,000 duty-free, duty-paid, and food & beverage stores. We couldn't
serve our customers, landlords, and partners in airports, commuter
terminals, hotels, and casinos without the continued support of our
greatest assets: our team members. We're dedicated to hiring and
training exceptional team members, who are committed to serving the
customer as the Traveler's Best Friend. We strive to ensure we're
fulfilling our team members' career potentials through training,
skills-development, and career pathways - as our team members grow
and succeed both personally and professionally, so does Hudson.
What We Will Offer You:
--- A one-time $300 hiring bonus
--- A competitive rate of pay of $17.00 per hour
--- A 20% off Hudson Employee Discount
--- A 50% off Hudson Food & Beverage Discount
This Retail Operations Supervisor Job Is For You, If You Would
Enjoy:
--- Assist the General Manager in managing team members and the
daily operation of our stores and providing an amazing customer
service experience to our customers
--- Working at Detroit Metropolitan Wayne Airport
Your Team is counting on you as a Retail Operations Supervisor
to:
--- Provide flexibility to work any day of the week, including
weekends & holidays
--- Work a full-time schedule
--- Oversee multiple team members
Retail Operations Supervisor Key Accountabilities:
--- Provides staff training and coaching with team members on a
daily basis
--- conducts store opening/closing/ shift change procedures
--- Performs all cash register preparation, float verifications,
spot checks, verification of end-of-shift cash reconciliation's,
void processing and deposits
--- Ensures that staff report to work on time, dressed in clean
full uniform, including nametags
--- Ensures that all staff tardiness and absences are reported to
management
--- Ensures customers are greeted promptly and served by
knowledgeable, well-trained associates
--- Demonstrates effective management of customer queuing
--- Ensures that sales associates are assigned daily duties and are
aware of daily sales targets and procedural changes
--- Has an in depth knowledge of products sold and ensures
replenishment and proper rotation of stock on the sales floor
--- Ensures that housekeeping standards are maintained (i.e.
dusting, folding, replacement of burnt light bulbs, sweeping,
mopping)
--- Maintains an ever-vigilant theft and shoplifting awareness and
enforces cash register and other policies controlling internal
shrink
Required Qualifications:
--- One or more years of retail supervisory experience
--- Ability to manage, consult, and help plan daily activities with
General Manager, Operations Manager, and other Supervisors
--- Experience working in a retail setting
--- Provides supervision and support to store staff
--- Works with on-site sales representatives
--- Approachable and interactive leadership qualities
--- Ability to work in a fast-paced environment
--- Good time-management skills and multi-tasking abilities
--- Good problem-solving skills
--- High School Diploma or equivalent
Some of our company-offered benefits for you and your family
include:
--- Health & Well Being: Medical/Dental/Vision Insurance
--- Paid Time Off
--- Various Personal and Parental Leave Programs
--- Universal Life Insurance
--- Retirement Programs & Matching Employee Contributions: 401K &
RRSP
--- Hudson Employee 20% Off Discount
--- Employee Recognition & Anniversary Programs
--- Training, Development, and Growth Opportunities
--- Tuition Assistance & Scholarship Programs
Hudson is an Equal Opportunity Employer of all qualified
individuals. All employment decisions are made without regard to
age, race, color, religion, sex, sexual orientation, national
origin, disability, military leave or veteran status, genetic
information, or any other status protected by applicable federal,
state or local law. We are committed to creating an inclusive
workplace in which we value diversity and unique experiences,
backgrounds and identities
Depending on the location of the position, applicants must be
currently authorized to work in the United States or Canada for any
employer.
All offers are contingent upon successful completion and passing of
background checks and/or employment verification results.
Note to staffing agencies: Please do not contact Hudson (including
the recruitment team or any hiring managers) regarding this
position with candidates. If assistance is needed in filling any
position for Hudson, a member of our recruiting team will reach out
directly. #AF123
Keywords: Hudson Group, Ann Arbor , Retail Team Leader -, Hospitality & Tourism , Ann Arbor, Michigan
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