Night Replenishment Manager
Company: HOME DEPOT USA, INC
Location: Ann Arbor
Posted on: September 19, 2023
Night Replenishment Managers (NRM) are members of the store
leadership and management team, overseeing overnight freight
handling activities. NRM's supervise the freight unload, pack out,
and pack down processes. NRMs will communicate priorities, ensure
nightly tasks are completed and that freight is moving smoothly
throughout the store. This position will be expected to teach,
coach and train associates on Home Depot policies and procedures,
and ensure all associates are working in a safe manner all times.
At times, NRMs may be the only Manager available and will be
expected to make business and associate decisions in partnership
with appropriate resources and following SOPs. NRM's will provide
input to Store Manager and Assistant Store Managers on Associate
performance through ongoing performance management and talent
planning discussions. Although the CXM does not have direct
reports, they will participate in the selection and hiring process
- 25% - People - Give input to Night Operations ASM on associate
performance and participate in talent planning for all hourly
associates. Assist SM and Night Operations ASM with associate
interview and hiring process Approve and address missed punches,
variances, schedule changes, receive "call outs" and communicate
with Night Operations ASM and SM regarding follow-up actions.
Provide in the moment coaching based on observations and behavior
Partners with Night Operations ASMs regarding formal performance
conversations and discipline. Recognizes associates for
demonstrating expectations Use recognition tools (BRAVO / Homer) to
highlight associates demonstrating value based behaviors and
- 50% - Replenishment Process - Partner with Night Operations ASM
to determine responsibilities to drive efficiencies and overnight
productivity. Supervise the unload, pack out, and pack down
processes to allow NOASM to focus on driving productivity Execute
Bay Directed Pack down Quality Walks to ensure associates are
completing the process correctly Ensure all trucks and trailers are
received and unloaded timely and efficiently Ensure all freight is
packed out or placed in overhead bins quickly and efficiently
Ensure that all trash is cleaned up and the store is Grand Opening
ready at the end of the shift Prioritize and communicate messages
and tasks to all associates and leaders in store.
- 25% - Safety - Ensure compliance with all Home Depot policies
and procedures Verify all safety and Hazmat procedures are
followed. Make sure all Regulatory Compliance requirements are
being followed and resolve issues as needed Ensure compliance with
all security and related policies applicable to closed store
environment. Review any freight stored outside of the building and
ensure it's secured and organized.
Direct Manager/Direct Reports:
- This position reports to the Store Manager and Night Operations
- This position has 0 direct reports
- No travel required.
- Must continuously stand or walk or regularly requires
lifting/handling/carrying material or equipment of moderate weight
- Typically located in a comfortable indoor area. There may be
regular exposure to mild physical discomfort from factors such as
dust, fumes or odors, temperature extremes, loud noise, strong
drafts, or bright lights.
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
- Whole store management
- Big box retail experience
- Home improvement industry experience
- The knowledge, skills and abilities typically acquired through
the completion of a high school diploma and/or GED.
- Minimal or no educational requirement for this job.
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
- No previous leadership experience
Preferred Leadership Experience:
- No previous leadership experience
- Drives Engagement
- Communicates Effectively
- Customer Focus
- Develops Trust
- Drives Results
- Manages Conflict
Keywords: HOME DEPOT USA, INC, Ann Arbor , Night Replenishment Manager, Hospitality & Tourism , Ann Arbor, Michigan
Didn't find what you're looking for? Search again!