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Remote Technology Support Specialist

Company: Advicent Solutions
Location: Jackson
Posted on: April 6, 2021

Job Description:

A SaaS technology solutions provider has an open position for a Remote Technology Support Specialist. Individual must be able to fulfill the following responsibilities: Accurately record, track, and document customer requests Provide excellent service Ask relevant questions, troubleshoot, and leverage internal resources Qualifications Include: You enjoy digging deeper and discovering new answers You are comfortable working independently, managing your workload You actively listen and understand the question before answering You easily put yourself in others' shoes and want to help them You are comfortable using Microsoft products and varying web browsers

Keywords: Advicent Solutions, Ann Arbor , Remote Technology Support Specialist, IT / Software / Systems , Jackson, Michigan

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