Technical Writer / Digital Designer
Company: ICONMA
Location: Jackson
Posted on: May 12, 2022
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Job Description:
- Creating, reviewing, modifying, and revising complex
documentation for team and external business partners including but
not limited to policies & procedures, job aids, user manuals,
training guides, newsletter articles, ServiceNow Knowledge
Articles, etc. - Assessing and evaluating the user needs and level
of knowledge relevant to technical documentation. - Interpreting
complex software/product features and functions and translate them
into a concise, relevant, and readable format. - Proofreading and
editing content created by team members. - Integrating
user-friendly content in illustrations, graphs, and infographics
for enhanced user experience. - Writing, reviewing, and organizing
online help content to facilitate end-users. - Selecting and
adopting a uniform writing style across all media and other
platforms for consistency. - Engaging SME for feedback, revisions,
and improvement in technical content. Job Requirements:Job
Requirements: - - - - - - - - - Bachelor degree in Technical
Communication, Professional Writing, or Technical Writing or
equivalent experience - - - - - - - - - Information design -
ability to visually and verbally represent info in the most
accessible way - - - - - - - - - Technical Documentation, Project
Documentation, User Experience, As an equal opportunity employer,
ICONMA prides itself on creating an employment environment that
supports and encourages the abilities of all persons regardless of
race, color, gender, age, sexual orientation, citizenship, or
disability.
Keywords: ICONMA, Ann Arbor , Technical Writer / Digital Designer, IT / Software / Systems , Jackson, Michigan
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