Technical Writer / Digital Designer

Company: ICONMA
Location: Jackson
Posted on: May 12, 2022

Job Description:

- Creating, reviewing, modifying, and revising complex documentation for team and external business partners including but not limited to policies & procedures, job aids, user manuals, training guides, newsletter articles, ServiceNow Knowledge Articles, etc. - Assessing and evaluating the user needs and level of knowledge relevant to technical documentation. - Interpreting complex software/product features and functions and translate them into a concise, relevant, and readable format. - Proofreading and editing content created by team members. - Integrating user-friendly content in illustrations, graphs, and infographics for enhanced user experience. - Writing, reviewing, and organizing online help content to facilitate end-users. - Selecting and adopting a uniform writing style across all media and other platforms for consistency. - Engaging SME for feedback, revisions, and improvement in technical content. Job Requirements:Job Requirements: - - - - - - - - - Bachelor degree in Technical Communication, Professional Writing, or Technical Writing or equivalent experience - - - - - - - - - Information design - ability to visually and verbally represent info in the most accessible way - - - - - - - - - Technical Documentation, Project Documentation, User Experience, As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Keywords: ICONMA, Ann Arbor , Technical Writer / Digital Designer, IT / Software / Systems , Jackson, Michigan