Technical Program Manager

Company: PEAK Technical Staffing USA
Location: Ann Arbor
Posted on: June 25, 2022

Job Description:

Posted: 10/04/2021 Employment Type: Direct Placement Category: Software Engineers Job Number: 91492 Job Description

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  Job Description
  
• Company Overview
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  A global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. We invent systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research, and development. We focus more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world' s leading technology providers to accelerate the delivery of tomorrow' s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
  
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  Group/Division
  
  The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
  
  The GSS organization' s Engineering group develops data systems for improved diagnostics and predictive maintenance. These monitor the performance of fleets of equipment in semiconductor fabrication plant environments. They collect, transform, and store data. They provide visualizations, recommendations based on analytics, and alerts. This position offers outstanding opportunities to interact with a wide variety of engineers and system health data and shape the future of data analytics!
  
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  Responsibilities
  
• Lead and encourage team members to achieve software product excellence in quality, reliability, user experience and functionality
• Communicate with cross-functional teams, multiple major product development engineering groups, and external customers
• Work with various technical and marketing functions and with customers as needed to document product requirements, integrate features, and validate designs
• Coordinate with other product teams, defining and driving software features which must be developed on their products in order to meet schedules for data system features
• Manage technical data analyst resources, to check quality of available data, and to supply requested data to algorithms engineering team
• Ensure escalated customer issues are addressed with appropriate priority
• Support Product Support teams in development of documentation and training materials
• Manage performance, mentor, and plan for career development of team members
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  Basic Requirements:
  
• Degree in an Engineering or Scientific field
• Experience contributing to successful software projects
• Experience working with semiconductor capital equipment customers and with cross-functional teams
• Motivated to learn new skills independently
• Creative problem-solver
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  Desirable:
  
  Experience with any of the following technical areas is helpful: Product Life Cycle processes, developing requirements for software solutions, service and technical support, networks, web development, software implementation for large scale systems, source code and software requirements management, and building or troubleshooting semiconductor equipment, scientific instruments or other mechanical, electrical, and/or optical systems.
  
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  Minimum Qualifications
  
  Doctorate (Academic) or work experience of 3 years, Master' s Level Degree or work experience of 4 years, Bachelor' s Level Degree or work experience of 5 years
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Keywords: PEAK Technical Staffing USA, Ann Arbor , Technical Program Manager, IT / Software / Systems , Ann Arbor, Michigan