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Technical Specialist

Company: ICONMA, LLC
Location: Jackson
Posted on: August 7, 2022

Job Description:

Performs Electric Scheduling functions and more complex tasks including establishing workload and organizing and conducting assignments according to deadlines.

Monitor workload / available resources and make appropriate adjustments as necessary

Provides backup department support.

Prepares reports and material as directed from time to time.

Performs procedures for scheduling and actions including records, tracking of information, maintaining logs/spreadsheet, and other similar support.

Under general direction, prepares special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other areas of the Company, etc.

Ensures that requests for action or information are relayed to appropriate staff members; ensures that information is furnished in a timely manner; decides whether a higher authority should be notified of important or emergency matters.

Follows all safety rules and procedures and contributes to the safety of co-workers and the public.

Willing and able to follow instruction, assist in training of co-workers, and cooperate with other employees and customers.

Performs responsibilities in a manner that clearly shows effective communication and cooperation and that promotes open exchange of information, respect, high ethical standards, and professionalism.



Ability to handle multiple competing assignments and prioritize/manage individual workload.

Excellent written and verbal communication skills.

Experience with Outlook, Excel, and Service Suite.

Excellent problem solving and decision-making skills.

Associate degree or bachelor's preferred.


Microsoft outlook.

Problem solving.

Microsoft excels.


As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.


Keywords: ICONMA, LLC, Ann Arbor , Technical Specialist, IT / Software / Systems , Jackson, Michigan

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