AnnArborRecruiter Since 2001
the smart solution for Ann Arbor jobs

Macy's At Your Service Center - Seasonal Associate, Part Time: Briarwo

Company: Macy's
Location: Ann Arbor
Posted on: November 23, 2020

Job Description:

Overview:

The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.
In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

Essential Functions:

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and 's tablet app
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free
  • Handle all returns professionally, with sincerity and enthusiasm
  • Demonstrate knowledge of store products and services to drive sales and minimize returns
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed
  • Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location
  • Follow store's audit policies and procedures
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality Qualifications:

    Education/Experience:
    • High School degree or equivalent.
    • At least one year of customer service experience. Communication Skills:
      • Excellent written and verbal communication skills.
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.
        • Able to use a calculator. Reasoning Ability:
          • Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands:
            • This position involves constant moving and standing.
            • Involves standing for at least two consecutive hours.
            • Involves lifting at least 30 lbs.
            • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
            • May involve reaching above eye level.
            • Involves close vision, color vision, depth perception, and focus adjustment. Other Skills:
              • Strong organizational skills.
              • Must be able to multitask in a fast-paced environment.
              • Must be able to collaborate and function as a member of a team.
              • Must possess a strong sense of urgency.
              • Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Ann Arbor , Macy's At Your Service Center - Seasonal Associate, Part Time: Briarwo, Other , Ann Arbor, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Remote Insurance Transcribers - 5 days a week
Description: This is a remote opportunity. Transcription contractors will transcribe audios from their home office We are looking for many vendors / independent contractors who have three or more years experience (more...)
Company: Net Transcripts, Inc.
Location: Saginaw
Posted on: 12/5/2020

Regional CDL A Truck Driver - Earn up to 69K - Home Weekends
Description: At Willow Creek Farms Trucking we want to know what is important to you and incorporate it into our regional division. We pull bulk hopper bottoms that are driver assist loading and unloading. Our trucks (more...)
Company: Willow Creek Farms Trucking
Location: Saginaw
Posted on: 12/5/2020

Grocery Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers door (more...)
Company: Shipt
Location: Saginaw
Posted on: 12/5/2020


Part to full time OD for Saginaw practice
Description: Well supported practice with growing needs. Part time position or grow into full time. Provide routine eye exams, contact lens
Company: The Eye Group
Location: Saginaw
Posted on: 12/5/2020

Registered Nurse (RN) - FT Nights - Saginaw, MI
Description: Immediate RN opportunity at our Senior Living in Saginaw, MI. This position has a 32/hr base rate and is currently eligible for our additional 2.00/hr ROCKstar Premium Position Details Immediate RN (more...)
Company: Samaritas
Location: Saginaw
Posted on: 12/5/2020

SAS Part Time Merchandiser
Description: Part Time Merchandiser SAS Are you looking to join a team for a fast-growing company that can offer you flexible scheduling, competitive rates, and the possibility for advancement as you move throughout (more...)
Company: SAS Retail Services
Location: Saginaw
Posted on: 12/5/2020

Police/Criminal Transcription (work from home)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Saginaw
Posted on: 12/5/2020

Critical Care Tech (BU) - 23 Hour Stay Towne Centre
Description: We Are Hiring Critical Care Tech BU - 23 Hour Stay Towne Centre - Part-Time,Night - St.Mary's-Towne Centre - Saginaw,MIThis is a union position2 shifts per week 7pm-7:30am and based on census may (more...)
Company: Ascension
Location: Saginaw
Posted on: 12/5/2020

Shopper - Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Saginaw
Posted on: 12/5/2020

Part to full time OD for Saginaw practice always use Saginaw zip 48601
Description: Great part time position in this well supported practice. Current schedule would be Tuesdays-Fridays
Company: The Eye Group
Location: Saginaw
Posted on: 12/5/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Ann Arbor RSS job feeds