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Operations Support Specialist - Mavent Desk

Company: Home Point Financial Corporation
Location: Ann Arbor
Posted on: January 9, 2021

Job Description:

Operations Support Specialist - Mavent DeskAnn Arbor, MI, USA Chandler, AZ, USA Farmers Branch, TX, USA Virtual Req #775 Tuesday, September 29, 2020Buying a home is the cornerstone of the American dream, yet the process can be complicated and confusing. That's why Homepoint is on a mission to create financially healthy, happy homeowners.Homepoint Is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. We want our Associates to speak up, become innovators and make impactful changes - no matter what position they hold within the company. What makes our team special is our people-first operating philosophy, "We Care".Homepoint is the third-largest wholesale lender and the 12th largest correspondent lender in the U.S. We are headquartered in Ann Arbor, MI and offer remote work throughout the nation with over 2,500 Associates and 300,000 serviced customers.If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you!The Operations Support Specialist - Mavent Desk will review and facilitate the resolving of Compliance Related Matters involved with Mavent Reporting within Encompass. Responsible for reviewing and fielding incoming email requests from the Operations Staff and identify, evaluate, and ultimately resolve the Compliance infraction.

  • Review compliance reports for completeness and adherence of fees and compliance with TRID, Section 32 (High Cost), Section 35 (HPML), QM, Agency Tests, and State Tests; NMLS, HMDA, TILA/ RESPA
  • Communicate and remediate compliance deficiencies with our TPO partners and internal partners, by providing regulatory compliance solutions that are operationally attainable and sustainable
  • Providing regulatory compliance guidance effectively both verbally and in writing, so as to mitigate any potential or actual regulatory compliance or operational risks. Review for federal and state guidelines individually and with the support of Team Members and the Originations Compliance Team
  • Ensuring potential or actual regulatory compliance or operational risks are addressed in terms of their criticality
  • Supports employees and managers across all business channels, with general compliance questions
  • Performing other Special projects as assignedSkills and Qualifications:
    • Strong organizational and communication skills
    • Excellent at problem solving and multi-tasker
    • Must be a team-player
    • 1-2 years mortgage experience preferred, government experience a plus
    • Ability to work in fast paced environment
    • Encompass LOS experience a plus
    • Experience with Microsoft office productsWe offer a competitive salary and bonus opportunity, together with an innovative and progressive approach to benefits. It is our goal to provide our associates an exciting, dynamic, desirable place to work. Our ambitious business plan and its success hinges on the ability to find great people and provide an environment that fully engages, retains and leverages the potential of top talent. As such, Homepoint provides development opportunities to all our associates, with a curriculum geared towards providing an informed view of multiple career paths. We have an owner-operator approach and when Homepoint succeeds, so do our associates.Homepoint is a national multi-channel mortgage originator and servicer. The company brings an innovative approach to lending, focusing on speed, quality and consistency for customers and partners. Uniquely, Homepoint retains over 95% of originated loans for in-house servicing, a cornerstone to its Customer for Life approach. The company was founded in 2015 and headquartered in Ann Arbor, Michigan. For more Information visit homepoint.comHomepoint is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Keywords: Home Point Financial Corporation, Ann Arbor , Operations Support Specialist - Mavent Desk, Other , Ann Arbor, Michigan

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