AnnArborRecruiter Since 2001
the smart solution for Ann Arbor jobs

CRM Business Consulant

Company: Perficient
Location: Ann Arbor
Posted on: February 21, 2021

Job Description:

Overview

At Perficient you'll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you'll do it with cutting-edge technologies, thanks to our close partnerships with the world's biggest vendors. Our network of offices across North America, as well as locations in India and Columbia, will give you the opportunity to spread your wings, too.

About Our Microsoft National Business Unit

Perficient is proud to be one of just 38 partners recognized as a Microsoft National Solution Provider (NSP) Partner, and one of only seven Global NSP Partners. This distinction means that we are considered to be one of the top Solution Providers in the country (and the world). We architect, design and implement digital experience, business optimization, and industry-focused, integrated solutions leveraging Microsoft technologies across a variety of practice areas.

In 2020, Perficient was one of six companies in North America to receive Microsoft's Health Innovation Award for our Dynamics work for Dignity Health (now Common Spirit), one of the largest healthcare providers in the US. This recognition, along with some amazing work by the team, has fueled triple-digit growth, created new opportunities to serve clients in a wide variety of industries, and led to promotions and new responsibilities for our colleagues. We're looking for people who love to solve problems with technology and data, who embrace the need for continual learning in an ever-changing world, and get energized through collaboration. Is that you?

Responsibilities

As a Microsoft Dynamics CRM Business Consultant, you will be part of a team that is focused on the design, delivery and implementation of Microsoft D365 CRM solutions for our clients.

Your Day-to-day Activities Will Include

In this role, you'll spend most of your time consulting directly with our clients to understand their stated and implicit business needs, leading the requirements definition effort, educating them about CRM best practices and relevant platform capabilities, and working with the project team to create solutions that meet the project objectives---while dazzling our clients and strengthening our relationship with them.

  • Lead client meetings and/or facilitated strategy sessions
  • Facilitate product demonstrations that align with client needs and interests
  • Working with customers to understand their business problems/challenges and translate their issues into business requirements
  • Inspire clients by leading future state vision exercises, creating customer journey maps, and designing campaigns that bring the requirements to life
  • Define functional specifications, including the workflows and business processes, that will be needed to meet the strategic and operational uses of the CRM platform
  • Collaborate with technical team members to transform requirements into a technology strategy that delivers working applications that meet the business and usability needs
  • Lead user acceptance testing, identify testers, develop test scripts and conduct test execution
  • Work with your Perficient colleagues to create unique solutions, implement and measure them, and leverage the data to make them even better in the next phase
  • Learn about emerging technologies and develop new skills as Microsoft introduces new products (i.e. Power Platforms)

    Qualifications

    The ideal candidate will have experience implementing CRM for an organization as well as migrating from an existing CRM platform to Dynamics 365. We'd be thrilled to learn that you have these core skills, interests and experience:
    • Thrive in a start-up environment where you wear many hats, including some that may not perfectly fit you
    • Excellent presentation, communications (written and verbal), and time management skills
    • Good work ethic and self-starting attitude, and the ability to work well among a team of professionals and a few troublemakers
    • Consulting experience with large and medium sized clients
    • Ability to perform in customer settings and identify client business needs
    • Strong analytical and problem-solving skills
    • Desire to work in a team environment and work across organization functional boundaries
    • Ability to work capably under stress and to juggle multiple tasks within tight deadlines
    • Deep understanding of response marketing and CRM best practices
    • Experience with Agile development methodology and tools
    • General understanding of full lifecycle development of a Dynamics 365 project
    • D365 knowledge: D365 administrative knowledge, data model, sharing and security architecture, various D365 OOTB capabilities
    • Bachelor's degree, preferably in Computer Science or Management Information Systems, or equivalent and 5+ years relevant working experience

      Options

      Apply for this job online Apply

      Share

      Refer this job to a friend Refer

      Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.

      Share on your newsfeed

      Need help finding the right job?

      We can recommend jobs specifically for you! Click here to get started.

      Select work authorization questions to ask when applicants apply

    • Are you legally authorized to work in the United States?
    • Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Keywords: Perficient, Ann Arbor , CRM Business Consulant, Other , Ann Arbor, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Remote Work-From-Home Independent Contractor - Call Center Representative
Description: Job Description We got what you want, you got what we need Goodbye long commutes,
Company: Liveops
Location: Roseville
Posted on: 02/28/2021

Hair Stylist - Bay River Marketplace
Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Royal Oak
Posted on: 02/28/2021

Make up to $20/hour - Deliver with Caviar
Description: Your time. Your Goals. Caviar is a part of DoorDash. When you sign up, you---ll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash (more...)
Company: Caviar
Location: Redford
Posted on: 02/28/2021


Accounts Receivable Clerk
Description: Ref ID: 02250-9502857998Classification: Accounts Receivable ClerkCompensation: 19.00 to 23.00 hourlyAccountemps is seeking an Accounts Receivable A/R Clerk for a established local business in the (more...)
Company: Robert Half
Location: Saginaw
Posted on: 02/28/2021

Registered Nurse RN Home Health
Description: li li At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out (more...)
Company: Elara Caring
Location: Saginaw
Posted on: 02/28/2021

File Clerk
Description: Automotive File Clerk br br Jim Riehl's Friendly Chrysler Jeep Dodge RAM in Lapeer is seeking a File Clerk . The File Clerk will work with the Service Department to ensure Service Files are filed (more...)
Company: Jim Riehl's Friendly Chrysler Dodge Jeep RAM-Lapee
Location: Saginaw
Posted on: 02/28/2021

Hygienist - RDH
Description: Job DescriptionHygienist - RDH Apply Now Overview Brand New Office When you say Yes to Aspen Dental, you get a great career and so much more. From mentors invested in your success, to a support network (more...)
Company: aspen dental
Location: Roseville
Posted on: 02/28/2021

Store Support
Description: Job DescriptionPosition Purpose:Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding
Company: The Home Depot - General
Location: Saginaw
Posted on: 02/28/2021

Make extra money, become a Neighbor host
Description: Neighbor Parking Storage Host Rent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor (more...)
Company: Neighbor.com
Location: Redford
Posted on: 02/28/2021

Flagger
Description: Have you ever been driving and passed by a worker holding a flag for a traffic or construction site Many drivers and commuters are likely to have seen Flaggers at their jobsites. These are the personnel (more...)
Company: PeopleReady
Location: Redford
Posted on: 02/28/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Ann Arbor RSS job feeds