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Remote Membership Operations Representative

Company: VirtualVocations
Location: Ann Arbor
Posted on: April 8, 2021

Job Description:

An insurance marketplace is searching for a person to fill their position for a Remote Membership Operations Representative. Must be able to: Shape the company's roadmap for new member support services Own end-to-end research and implementation of new support areas Review and improve outbound calls performed by our Navigator team Skills and Requirements Include: Excitement about innovating in the Medicare market with operational excellence Strong writing, communication and project management skills Proficiency with data analytics Ability to crisply articulate problems and creatively solve them Prior experience working with Salesforce and email-marketing tools a plus Service-minded orientation with empathy for our many different users

Keywords: VirtualVocations, Ann Arbor , Remote Membership Operations Representative, Other , Ann Arbor, Michigan

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