The Chef Instructor, Pastry contributes to the success of a Sur
La Table store by inspiring customers on all points of their
culinary journey. The Chef Instructor blends culinary talent and
teaching skills to support the Resident Chef in driving business
results. The Chef Instructor reports to the Resident Chef.
JOB DUTIES AND RESPONSIBILITIES:
+ Models and directs employees to ensure customer service
standards are met.
+ Delivers an exceptional cooking class experience at every
class using recipes and game plans provided.
+ Stays informed by maintaining product knowledge, accesses
available training and seeks out additional resources when
+ Ensures high standards of sanitation and cleanliness are
maintained throughout the experience. Keeps work area and guest
areas clean and organized.
+ Ensures all food items are cooked and served at the correct
temperature and under sanitary conditions.
+ Works as a part of a high-performing team to achieve store's
sales plan. Strives to achieve individual and/or class sales
+ Models and ensures all Sur La Table policies and standard
operating procedures (SOPs) are communicated effectively to
employees, maintained and consistently followed.
+ Provides coaching in the moment and performance feedback to
Kitchen Assistants and communicates performance issues directly to
the Resident Chef.
+ Seeks opportunities to increase cooking class and retail
+ Records time worked, accurately and according to SLT
+ Anticipates and solves problems by taking decisive action,
follows up with Resident Chef.
+ Demonstrates exceptional verbal and written communication
skills with employees, customers, field management and corporate
+ May handle, serve, and pour liquor, wine and beer and/or mix
ingredients, such as liquor, soda, water and etc. in order to
prepare cocktails and other drinks.
+ Additional responsibilities as assigned by Resident Chef.
+ Ability to communicate verbally and work cooperatively with
employees and customers.
+ Ability to remain in a stationary position for up to 3 hours
at a time.
+ Ability to move about the work place coaching and directing
employees and/or class participants or while selling to
+ Ability to distinguish, with a degree of accuracy, differences
or similarities in intensity or quality of flavors or odors, or
recognizing particular flavors or odors using tongue or nose.
+ Ability to grab, reach, push, pull, bend, stoop, kneel and
crouch in order to demonstrate, retrieve and/or replenish
merchandise and/or cooking equipment.
+ Ability to use hands to seize, hold, grasp, turn, or otherwise
in order to chop, whisk, slice, stir, juice and/or demonstrate
+ Ability to work a varied schedule in order to teach classes at
different times of the day, week and year.
+ Ability to operate a computer, POS system, keyboards,
merchandise scanners and mouse in order to accomplish work.
+ Regular and predictable attendance.
+ Ability to lift and/or move merchandise and/or kitchen
equipment weighing up to 35 lbs.
+ Environmental conditions: working with an open flame and/or
other heating units, and exposure to variation in kitchen
EXPERIENCE AND REQUIRED QUALIFICATIONS:
+ 1-2 Years kitchen operations experience.
+ Culinary degree in Pastry or equivalent experience considered
in lieu of degree.
+ Demonstrated successful teaching and training experience.
+ Valid Food Handlers and/or Food Managers Certification.
+ Must be at least 21 years old.
+ Familiarity with MS Office Suite (Word, Excel, Outlook).
+ Proven ability to drive sales and motivate teams.
+ Proven communication skills.
Sur La Table Core Competencies for Everyone:
+ Focus on the Customer: You inspire and delight your
+ Be Genuine: Your communication style is respectful, effective
+ Make the Right Call: You effectively blend knowledge,
experience, wisdom & decisive action.
+ Take Ownership: You are committed, responsible and provide
+ Achieve Results: You meet and exceed goals and
This job description represents a summary of the job, not an
exhaustive or comprehensive list of all possible job
responsibilities, tasks, and duties. Responsibilities, tasks, and
duties of the jobholder might differ from those outlined in the job
description and other duties, as assigned, may be part of the job.
This job description is not an employment agreement or contract.
Sur La Table has the exclusive right to alter this job description
at any time without notice.
Sur La Table is an Equal Employment Opportunity employer. All
qualified candidates will receive consideration for employment
without regard to race, national origin, gender, religion,
disability, genetic information, sexual orientation, veteran
status, or marital status. Sur La Table will consider for
employment qualified applicants with criminal histories in a manner
consistent with all federal, state, and local ordinances.
External Company URL: www.surlatable.com