Front Desk Receptionist
Company: National Vision
Location: Ann Arbor
Posted on: June 9, 2021
What would you do? - The Specifics
- Ensure high quality customer service.
- Ensure a smooth flow of customers through the store.
- Answer, screen, and forward incoming phone calls in accordance
with NVI protocol.
- Process and understand managed care plans.
- Obtain and document information from the insurance company as
- Schedule and confirm appointments, follow-up visits and
- File all patient records daily and pull patient files for the
next day's appointments.
- Check on status and notify customers when orders are in or of
- Ensure all WIP Report functions are performed daily; cancelled
job status, backorder list and problem jobs.
- Keep reception area tidy and presentable, with all necessary
stationery and materials (e.g. pens, forms and brochures).
Keywords: National Vision, Ann Arbor , Front Desk Receptionist, Other , Ann Arbor, Michigan
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