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Clinical Program Manager

Company: Hope Network
Location: Jackson
Posted on: June 12, 2021

Job Description:

Hope Network Behavioral Health Services (BHS) provides a full range of services for persons with severe and persistent mental illness and/or individuals with emotional well-being needs to achieve a maximum level of independence, community integration, and satisfaction with life. Our continuum of care stretches across the state assisting persons with intensive and varying acuity needs. Whether someone needs 24 hour therapeutic supports, personal care, community living support, benefit and service brokering, brief or short-term counseling, or any of our many community services, our behavioral health team is there to serve. We do all of this because we believe every person can be more, can do more, can go further than anyone ever imagined. We help people overcome.

* $3000. Bonus for LMSW's

The Clinical Program Manager is a key associate at Hope Network whose primary responsibilities include: Oversight and overall management of a clinical program. Meeting performance targets set by the Leadership Team related to services provision, quality assurance and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, assess and document the progress of persons served, facility expanded program and community resources. 

This is not intended to be an exhaustive listing of job functions.  This job description in no way states or implies that these are the only duties to be performed by this employee.  The employee is required to follow any other instructions and to perform any other duties as assigned by management.

  • Manage the program in a manner consistent with Hope Network’s mission, policies, and compliance with standards established by Hope Network, our funders, CARF and all licensing and accreditation standards.
  • Implement program goals, creating a recovery model of progressive care and ensuring an adequate and focused individualized treatment modality.
  • Responsible for developing and retaining staff through performance reviews, discipline, development activities and formal and informal training in accordance with Hope Network’s Employee Handbook.  Respond to staff needs and questions.  Be a role model for good morale and promote positive work relationships
  • Provide leadership to residential staff on clinical, staff and programmatic issues.
  • Oversee the implementation of the consumer’s individualized treatment plan, evaluated effectiveness of treatment plan goals and interventions, and make recommendations to case manager concerning amendments, as needed.
  • Monitor emergency crisis protocols according to accepted crisis intervention methods and techniques; coordinate with other services, as needed.
  • Performs any other function deemed appropriate and assigned by the supervisor.

Educational / Talent Requirements:

  • Qualified Mental Health Professional (QMHP) Bachelor Degree
  • Fully licensed Mental Health Professional LLBSW, LBSW, LLMSW, LMSW, preferred
  • Demonstrated ability to select, train, coach and manage a diverse team and hold them accountable to internal and external standards.

Work Experience Requirements:

  •  Two (2) years of management or supervisory experience.
  •  At least one year prior employment experience in a human service area or business field.
  •  Prior experience in mental health or rehabilitation setting preferred.

Regular Full-Time

Keywords: Hope Network, Ann Arbor , Clinical Program Manager, Other , Jackson, Michigan

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