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Marshalls - Hiring Event

Company: Marshalls
Location: Ann Arbor
Posted on: November 22, 2021

Job Description:

Bring your retail career to the Marshalls where exciting job opportunities await!Join us at our Hiring Event being held at: Marshalls36500 Washtenaw RdAnn Arbor, MI 48104Learn about employee benefits and discounts at the event!Positions we are hiring for (Full-Time + Part-Time): Retail Merchandise Associates (Sales Associates)

  • Responsible for assisting in the daily operations of the Store
  • Assigned to work in various areas of the Store, including merchandise presentation, processing, markdowns, cashier, customer service, dressing room and layaway (if applicable)
  • Greets, interacts with and thanks customers on a regular basisKey Carrier
    • Role models exceptional customer service
    • Creates a positive internal and external customer experience
    • Promotes a culture of honesty and integrity; maintains confidentiality
    • Acts as Manager on Duty in adherence with company policy and procedure
    • Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed
    • Addresses immediate customer service issues and provides appropriate coaching to Associates
    • Exercises discretion regarding customer service policies in order to satisfy customers
    • Maintains proper Associate coverage in service areas for a positive customer experience
    • Ensures Associates adhere to all operational procedures
    • Ensures opening/closing procedures are executed in accordance with company guidelines
    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
    • Provides and accepts ongoing recognition and constructive feedback
    • Provides continuous feedback, recognition and coaching to Associates
    • Partners with Management on Associate training needs to increase effectiveness
    • Ensures adherence to all labor laws, policies, and procedures
    • Promotes credit and loyalty programs during customer interactions
    • Supports and participates in store shrink reduction goals and programs
    • Promotes safety awareness and supports maintenance of a risk-free environment
    • Performs other duties as assignedRetail Department Supervisor
      • Role models exceptional customer service
      • Creates a positive internal and external customer experience
      • Promotes a culture of honesty and integrity; maintains confidentiality
      • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
      • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
      • Maintains current, fresh, and fashionable features
      • Takes an active role in training and mentoring Associates on merchandise guidelines, protection standards and established best methods
      • Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
      • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides period progress updates
      • Processes cash register transactions accurately and efficiently according to established policy and procedure
      • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
      • Provides and accepts ongoing recognition and constructive feedback
      • Partners with Management on Associate training needs to increase effectiveness
      • Ensures adherence to all labor laws, policies, and procedures
      • Promotes credit and loyalty programs during customer interactions
      • Supports and participates in store shrink reduction goals and programs
      • Promotes safety awareness and supports maintenance of a risk-free environment
      • Performs other duties as assignedRequirements for above roles:
        • Solid customer service skills and experience
        • Energetic and enthusiastic
        • Self-motivated, works quickly and efficiently on multiple tasks
        • Willingness to work as part of a teamAbout the Company: Come check out the opportunities at Marshalls, where we strive to provide opportunities for growth, recognition and work-life balance. You can feel good knowing you are joining The TJX Companies Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. As a retailer committed to growth, success is always in style at TJX!TJX is an equal opportunity employer committed to workforce diversity.Job Types: Full-time, Part-timeBenefits:
          • 401(k)
          • Dental insurance
          • Employee discount
          • Health insurance
          • Paid time offSchedule:
            • 8 hour shift
            • Holidays
            • Monday to Friday
            • Weekend availabilityWork Location: One location

Keywords: Marshalls, Ann Arbor , Marshalls - Hiring Event, Other , Ann Arbor, Michigan

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