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Remote Family and Medical Leave Act Customer Experience Specialist

Company: VirtualVocations
Location: Jackson
Posted on: January 13, 2022

Job Description:

An HR services company needs applicants for an opening for a Remote Family and Medical Leave Act Customer Experience Specialist.

Core Responsibilities of this position include:
Handling high volume of incoming calls in a prompt and professional manner
Meeting & adhering to attendance and schedule, production and performance metrics, and quality goals
Providing efficient and professional follow-up via phone and email to ensure the timely processing of leave requests
Qualifications for this position include:

1-3 years Customer Service experience required
Computer literate and proficient in Microsoft Office Suite
Exceptional communication and organization skills, with strong focus on customer service
Quick thinking, resourceful, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills

Keywords: VirtualVocations, Ann Arbor , Remote Family and Medical Leave Act Customer Experience Specialist, Other , Jackson, Michigan

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