DPS Product Undergraduate Intern

Company: Visa
Location: Ann Arbor
Posted on: May 11, 2022

Job Description:

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. JOIN VISA: A NETWORK WORKING FOR EVERYONE. JOB DESCRIPTION Visa DPS is Visas in-house issuer-processor and is the largest processor of Visa transactions globally. The Visa DPS Product Undergraduate Intern will be a member of the DPS Vendor Management team, a team focused on overseeing the relationship with DPS third party vendors to ensure compliance to policy/process; monitor service level agreements; and maintain contracts. This team works with external third-party vendors as well as internal teams to ensure DPS contracted third-party vendors meet expectations and serve as point of escalation when concerns with services with third-party vendors arise. The focus of this role will be to work with internal partners, clients, and third-party vendors to ensure the best processes and procedures are in place with our third-party vendors to meet the needs of our internal partners and clients. This role will help ensure the correct processes are in place internally and with third-party vendors and ensure they are documented and internal partners educated on processes. The role will interface and collaborate with the Global Client Services, Sales, DPS Leadership, and various other support teams. This role will be exposed to working with cross-functional teams within Visa and third-party vendors across the payments industry. The role will require you to be disciplined, detail-oriented, learn fast, think on your feet, ask the right questions, make things happen and be resourceful teammate. Job responsibilities will include: - Assist with the documentation of current third-party vendor processes and procedures - Create training for internal peers, client services and sales teams on third party vendor processes - Support the team with tracking client requests and analysis QUALIFICATIONS Basic Qualifications: - Currently involved in a Bachelors degree program, graduating between December 2022 - August 2023 - Minimum GPA of 3.0 out of 4.0 (or equivalent scale) - Strong communications skills, clear and concise written and spoken communications, and communications that demonstrate professional judgment. Preferred Qualifications & Experience - Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented - High level of organization and attention to detail - Strong interpersonal and communication skills, including oral, written, and presentation skills - Strong attention to detail with the ability to correlate data and trends to business drivers, while thinking big and leading messaging to clients and vendors - Entrepreneurial, proactive, and operates under minimal supervision: high tolerance for ambiguity and complexity; efficient with limited resources - The ability to take on challenges and address problems head-on - Strong ability to collaborate - Highly driven, resourceful and results oriented - Good analytical and problem-solving skills ADDITIONAL INFORMATION Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law. WORK HOURS: Varies upon the needs of the department. TRAVEL REQUIREMENTS: This position requires travel 5-10% of the time. MENTAL/PHYSICAL REQUIREMENTS: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Keywords: Visa, Ann Arbor , DPS Product Undergraduate Intern, Other , Ann Arbor, Michigan