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Order Processing Specialist

Company: OPUS IVS Inc
Location: Ann Arbor
Posted on: May 14, 2022

Job Description:

Through development of advanced technology, our mission at Opus IVS is to assist customers with complex vehicle repair to drive advancement of the automotive industry. We strive to fulfill our mission through innovation, integrity, and best in class customer service. Opus IVS technology & products has been a leader in the industry since the late 90's. We eliminate the uncertainty of repairing complex vehicle systems with our OE (original equipment manufacturer) level tools and brand-specific support technicians who are OE trained and certified. Our variety of products and services are used in over 50,000 facilities around the world. At Opus IVS, we offer our employees a host of additional compensation and benefits, including but not limited to college tuition reimbursement, flexible work option (where applicable), competitive 401K match, commission/bonuses, referral bonuses, and career advancement opportunities. Job Overview Opus IVS is currently seeking a dynamic Order Processing Specialist to provide support and assistance to the Order Processing team within OPUS IVS's operations. This role will work closely with the Administrative Operations team, Product Support and Sales team to ensure all products & services meet our client's needs. Responsibilities

  • Responsible for initiating:
  • New Sales Orders
  • Product repairs
  • Product exchanges
  • Return processing
  • Process Repair (inbound/outbound) flow
  • Verify quantity
  • Verify serial numbers
  • Send to support for repair
  • Billing customers for services and orders
  • Provide world-class customer service Qualifications
    • Associate degree or equivalent education and/or experience
    • 1+ years of professional work experience with QuickBooks
    • 1+ years of Order Entry & Billing Systems experience
    • Knowledge of office management systems and procedures
    • Working knowledge of office equipment, e.g., printers and fax machines
    • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem-solving skills
    • Excellent written and verbal communication skills
    • Strong organizational skills with the ability to multi-task Nice-to-have Qualifications
      • Experience in an automotive environment
      • Bilingual in Spanish and English


Keywords: OPUS IVS Inc, Ann Arbor , Order Processing Specialist, Other , Ann Arbor, Michigan

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