Bilingual Licensed Healthcare Insurance Agent - Spanish-English
Company: TTEC
Location: Jackson
Posted on: June 25, 2022
Job Description:
At TTEC, we are all about the Human Experience. Elevated. You
can be a part of creating and delivering amazing customer
experiences--- and at the same time--- #experienceTTEC, an
award-winning, employment experience as a Bilingual Licensed
Healthcare Insurance Agent - Spanish-English work from home. That's
right. We value your investment in yourself to study and pass the
insurance exam in your current state. In this role, we'll help
expand on that experience and grow by paying for you to be
reciprocally licenses in other states and invest in your continuing
education credits, as well as any renewal costs. Our TTEC work from
home team has 41 preferred residency states. We are currently not
hiring from the following geographies: AK, CA, HI or outside of the
United States. Residents of Colorado, Illinois, Massachusetts, New
Jersey, New York, Washington, and Washington, D.C. will be
considered only based on special business need. What You'll be
Doing You'll be using the knowledge that you bring to the role by
helping others and giving them peace of mind. Whether it's getting
answers for customers quickly, consulting on health-related
products with compassion or resolving their issues with a smile,
you'll be the difference between their customer experience being
just average or an exceptional one. As a Licensed Healthcare
Insurance Agent, on a typical day, you'll Assist individuals in
understanding their coverages and selecting the right products,
services and best solutions to meet their personal health and
financial needs Be providing full lifecycle customer service and
sales where you could accept inbound or might be calling out to
provide follow up Respond to customer inquiries with compassion and
active listening and select the best solution in an efficient
manner Identify additional needs customers may have and help them
to upgrade products or services Job Requirements:
- What You Bring to the Role
- Current Health insurance license in your state of
residence
- High speed internet access (> 15 mbps)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient
privacy (just as you would expect if it were your private
information being shared)
- Strong customer service orientation
- High school diploma or equivalent -
- Computer savvy
- Bilingual in English and Spanish What You Can Expect
- Knowledgeable, encouraging, supportive and present
leadership
- All license fees provided by TTEC as your employer
- Continuing education paid by TTEC
- Diverse and community-minded organization
- Career-growth and lots of learning opportunities for aspiring
minds
- TTEC offers full-time regular positions. After July 15th, this
position pays a guaranteed hourly rate of $23/hour with a
performance-based bonus where most earn $24/hour and top performers
$26/hour
- And yes...all the health and wellbeing, financial and income
protection, and paid leave benefits you'd expect and maybe a few
that would pleasantly surprise you. -For full details on our
benefits, visit -https://mybenefits.ttec.com/us/candidates/ A Bit
More About Your Role We'll train you to be a subject matter expert
on the products that you'll represent, so you can be confident in
providing the highest level of service possible whether through
voice, chat or email interactions. We trust you already have the
necessary ingredient that can't be taught - a caring and supportive
nature that will shine through as you help customers. You'll also
have a chance to make great new friends within the TTEC community
and grow your career in a dynamic, family-friendly atmosphere. TTEC
pays for all training, state license fees and continuing education
as well as providing a base hourly wage plus performance-based
bonuses. You'll report to a Team Lead. You'll contribute to the
success of the customer experience as well as the overall success
of the team. About TTEC Our business is about making customers
happy. That's all we do. Since 1982, we've helped companies build
engaged, pleased, profitable customer experiences powered by our
combination of humanity and technology. On behalf of many of the
world's leading iconic and disruptive brands, we talk, message,
text, and video chat with millions of customers every day. These
exceptional customer experiences start with you. - TTEC is proud to
be an equal opportunity employer where all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the culture and perspectives within our
global teams. We strive to reflect the communities we serve by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and
comfortable being their authentic selves at work. As a global
company, we know diversity is our strength. It enables us to view
projects and ideas from different vantage points and allows every
individual to bring value to the table in their own unique
way.application process
Keywords: TTEC, Ann Arbor , Bilingual Licensed Healthcare Insurance Agent - Spanish-English, Other , Jackson, Michigan
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