Order Processing Specialist

Company: OPUS IVS Inc
Location: Ann Arbor
Posted on: August 4, 2022

Job Description:

Company OverviewThrough development of advanced technology, our mission at Opus IVS is to assist customers with complex vehicle repair to drive advancement of the automotive industry. We strive to fulfill our mission through innovation, integrity, and best in class customer service.Opus IVS technology & products has been a leader in the industry since the late 90's. We eliminate the uncertainty of repairing complex vehicle systems with our OE (original equipment manufacturer) level tools and brand-specific support technicians who are OE trained and certified. Our variety of products and services are used in over 50,000 facilities around the world.At Opus IVS, we offer our employees a host of additional compensation and benefits, including but not limited to college tuition reimbursement, flexible work option (where applicable), competitive 401K match, commission/bonuses, referral bonuses, and career advancement opportunities.Job OverviewOpus IVS is currently seeking a dynamic Order Processing Specialist to provide support and assistance to the Order Processing team within OPUS IVS's operations. This role will work closely with the Administrative Operations team, Product Support and Sales team to ensure all products & services meet our client's needs.ResponsibilitiesResponsible for initiating:New Sales OrdersProduct repairsProduct exchangesReturn processingProcess Repair (inbound/outbound) flowVerify quantityVerify serial numbersSend to support for repairBilling customers for services and ordersProvide world-class customer serviceQualificationsAssociate degree or equivalent education and/or experience1+ years of professional work experience with QuickBooks1+ years of Order Entry & Billing Systems experienceKnowledge of office management systems and proceduresWorking knowledge of office equipment, e.g., printers and fax machinesProficiency in MS Office (MS Excel and MS PowerPoint, in particular)Excellent time management skills and the ability to prioritize workAttention to detail and problem-solving skillsExcellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskNice-to-have QualificationsExperience in an automotive environmentBilingual in Spanish and English PI187324648

Keywords: OPUS IVS Inc, Ann Arbor , Order Processing Specialist, Other , Ann Arbor, Michigan