Systems Admin 2

Company: DAKOTECH INC
Location: Ann Arbor
Posted on: August 7, 2022

Job Description:

Job Description About the job Why Work Here? ---The best pay in the industry with a work life balance Professional yet laid back environment--- Compensation $55,000 to $80,000 Annually Benefits Offered Medical, 401k 5% match. Employment Type Full-Time Who we are? A managed service provider providing IT support clients across all industries and of varying size and complexity. We support primarily Windows based networks heavy with Terminal Server and Office 365. We have a data center operation. You should be good with networking and Windows Server/Hyper-V. We do not hire Tier 1 technicians like our competition. We want things done right the first time by you --- a great technician. Why Work Here? We have a cool vibe. You are always learning new things. The days fly by and before you know it is 5 PM quitting time. There is little over-time. You will learn a lot of new skills. We are critical thinkers and soft skill experts. Our team values our customers first and everything else during working hours second. We stop at nothing to resolve every issue and to provide amazing IT support, the kind people send emails in about. We believe in a work life balance We have always been a mostly-remote workforce---.since 1999 --- 22 years Our office is in Ann Arbor, Michigan on Packard but few clients come to it. It doesn---t make any sense to spend time in the car driving to Ann Arbor when most of our work is remote. That said, you will be on-site 2 days a week at satellite offices close to your house and remote the rest. It is possible you could be on-site 5 days a week if ever required but that is doubtful. What does a Dakotech Systems Engineer 2 do? Provide stellar IT Support via a mix of on-site and remote visits to some of our 125 clients in 5 states --- no you don---t have to go out of state---unless you want a work paid vacation. This role---s responsibilities include taking ownership for the technical issues faced by the clients and assisting in delivering technical as well as non-technical solutions by making use of our IT and business standards in Technology management. In short, being successful in this role is vital to ensure the success for our company and our clients. IT Support Engineers may also act as a liaison between other departments to ensure client satisfaction. Everyone here is a key player yet there is plenty of room to grow. Working as Systems Engineer 2 you will have the following responsibilities: -- Associate's degree in appropriate discipline and/or equivalent combination of education and experience. -- Minimum five years related work experience with a minimum of two-year---s experience installing and maintaining local area networks. -- Proven experience as IT administrator or similar role. -- Expertise in network management and help desk support. -- Setting up Client Server Networks and peer-to-peer -- Knowledge of local and wide area networks; computer software and hardware. -- Understanding of TCP/IP protocols (LAN/WAN configuration, routing, NAT, firewalling/IP tables, as well as IPSEC, V-LAN, Link Aggregation, DNS, etc.) -- Extreme familiarity with administration of Windows workstation and server operating systems including, user profile disks, Microsoft RDG, Azure AD, print redirection. -- Know exactly where local event log files are. -- Optimization of copying/imaging of Windows PCs using servers and media, including simultaneous loading of multiple OEM Diagnostic software and associated licensing. -- Ability to administer a 50 node network including firewalls. -- Ability to manage multiple projects, activities, and tasks simultaneously. -- Excellent verbal and written communication skills. -- Detail oriented with excellent analytical and problem-solving skills. -- U.S. citizen or legal permission for continuous employment in the U.S. What is the work environment like? -- Amazing as in you will work here for years, maybe forever or you will leave in 30 days. You will not be hired , or you will not remain employed if you: -- Are lazy with documentation and time tracking -- Have an issue with over-the-top client communication -- Prefer to argue your point rather than accomplish the task -- Refuse to conform to standards and processes You should have the following skills to be successful: -- Comfortability with travel in the local SE Michigan area. -- Customer oriented and should be able to communicate with the clients in a clear and concise manner. -- Identify technical issues and provide technical solutions that fit both the client and company standards. -- Provide guidance and limited training to clients on how their technology works. -- Open to learning new things and remaining flexible in technology changes or processes. -- Excellent planning, documenting, and organization skills with an ability to prioritize multiple tasks. Our Responsibility to You: -- We pay you competitively with direct deposit every two weeks -- We pay 65% of your medical healthcare premium and (eligible after 90 days with a max cap) -- You put in your 401k through Chase and we match it up to 5% -- There is very little hierarchy which means you are driving solution with your own knowledge, yet backed by a team of others. ---Dakotech Microsoft Silver Partner - Small and Midmarket Cloud Solutions Primary hours Mon --- Fri - 8 am --- 5pm EST Dakotech manages IT and tech-related decisions, focusing on law firms, small and medium businesses since 1999. Company Description We have a cool vibe. You are always learning new things. The days fly by and before you know it is 5 PM quitting time. There is little over-time. You will learn a lot of new skills. We are critical thinkers and soft skill experts. Our team values our customers first and everything else during working hours second. We stop at nothing to resolve every issue and to provide amazing IT support, the kind people send emails in about. We believe in a work life balance

Keywords: DAKOTECH INC, Ann Arbor , Systems Admin 2, Other , Ann Arbor, Michigan