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Call Center Representative

Company: Camis
Location: Ann Arbor
Posted on: November 26, 2022

Job Description:

Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.

We are a diverse group of people that are unified in the belief that work can be fun, fulfilling, and flexible!

Visit www.camis.com for more information on our products, services, and clients.

Working at Camis is a chance to be part of a diverse group of seasonal employees who want to develop transferable skills which support a lifetime of success. Many of our seasonal reservation agents return each year and transition from seasonal to permanent employment as they launch their Camis career.

*
What will you do?*

* Use our in-house software to assist customers with camping reservation needs including:
* Processing reservations, changes and cancellations for various park agencies
* Answering questions about park availability and camping policies
* Help customers navigate the reservation website

*What you bring to the table: *

* You are empathetic as you help address customer concerns and assist them with their needs.
* You are personable, and some may even call you outgoing.
* You exercise patience as you understand the customer's needs and assist them.
* You are always tactful and pleasant.
* A knack for computers and learning new software.
* Ability to think on your feet and communicate concisely.
* You are friendly and a good listener.
* 1 year of experience providing customer service to the public

* Flexible Availability - Including Weekends
* Call center experience is helpful not required.

*What we provide: *

* A friendly, team-based work environment that rewards you for a job well done.
* Paid training program.
* Fun employee engagement events
* 25 - 35 hours per week on evenings and weekends
* $14.25 per hour, with an opportunity to earn an end of season bonus in September

* Flexible Work arrangement
* Monthly performance bonuses.
* Free camping!

*The Details: *
Orientation Date: December 7, 2022
Training Begins: December 12, 2022

* Successful candidates will complete a one week paid training class
* Week #1: Monday - Friday, 10 AM- 6 PM EDT

* Training & work shifts completed on-site in our call center

Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable in promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.

Job Type: Full-time

Salary: $14.25 per hour%58047475%

Keywords: Camis, Ann Arbor , Call Center Representative, Other , Ann Arbor, Michigan

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