Scale Operator

Company: Holcim
Location: Grass Lake
Posted on: January 24, 2023

Job Description:

Why work for us?

Driven by our purpose: Building progress for people and the planet. We are transforming to become the leader in innovative and sustainable building solutions. Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe. To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture. Are you ready to build progress with us?

Overview

Provide timely and accurate tickets to customers ensuring the smooth flow of customers over the scale. Assists in the coordination of truck dispatch orders to ensure maximum efficiency of trucking.

Responsibilities

Provides excellent customer support to internal; and external customers

Ensure that all COD orders that Money is collected and properly documented.

Prepares deposit bag's in according to Company Policy

Ensures that tickets are verified for numbers, dates and time accuracy and ensures that customer trucks (Internal and external customers) leave the yard properly loaded.

Ensures that safety, compliance, environment and DOT requirements are followed at all times.

Coordinates truck dispatch to jobs with orders received from Dispatch office and operates computer to produce appropriate customer tickets.

Sends transaction register and ticket copies to main office on a daily basis.

Answers phone and takes accurate messages for other in their absence.

Gains and maintenances product knowledge necessary to answer customer questions.

Tares trucks (empty weight) on weekly basis and records as appropriate as well as maintains accurate records of tons sold by product.

Performs housekeeping duties to ensure that scale house is clean and orderly.

Performs other administrative duties as assigned.

Qualifications

Education: High School Diploma or GED

Accurate Data entry skills required

Prior customer service/interaction

Excellent communication skills

Good customer focus and attention to detail

Ability to work in a team environment and pitch in when needed in other departments

Prior experience with scale work a plus.

Additional Requirements:

* Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
* Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

Keywords: Holcim, Ann Arbor , Scale Operator, Other , Grass Lake, Michigan