Sales Qualification Associate
Company: SelectQuote
Location: Ann Arbor
Posted on: January 28, 2023
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Job Description:
Sales Qualification AssociateAre you interested in an
opportunity to join the fastest-growing organization with a
one-of-a-kind culture? SelectQuote is looking to hire individuals
for our Sales Qualification Associate (" SQA") team within our
SelectQuote Qualifications Team, where team members are responsible
for handling all of SelectQuote's insurance product inquiries. The
SQA team will work with consumers on understanding their needs and
triaging them to a licensed agent. We have a fun, comfortable, and
fast-paced working environment where our employees are rewarded for
their achievements. This seasonal to permanent role is a fantastic
opportunity for someone wanting to expand into sales with a growing
company. We encourage you to apply if you are interested in
building an inside sales career! After applying, you will speak
with our recruiting team to learn more about SelectQuote and this
inside sales position.The Day-to-Day: Paid training; we will give
you all the tools you need for success Responsible for creating a
positive 1st impression of SelectQuote by having a positive tone of
voice and conversational energy on a consumer's 1st interaction
with the company. Answering inbound calls (approximately 200 a day)
from sales prospects and third-party partners Execute transfer of
potential customers to a licensed insurance agent Educate consumers
on SelectQuote's value proposition of " We shop, you save" through
our 20+ A-Rated carrier comparison shopping technology, and further
sell them on the importance of talking to our best-in-call agents.
Intense focus on script adherence, customer screening, and handling
and overcoming consumer objections and stalls to get them the help
they need in their shopping experience. Willingness to receive
improvement coaching, implement those suggested actions and show
demonstrated improvement. Meet and exceed specified monthly goals
for transfer rates and other key performance indicators. Become a
part of a competitive team atmosphere and great culture that
rewards performance.Knowledge, Skills, and Abilities: Excellent
oral communication with strong interpersonal skills Strong
conversational phone skills Ability to take feedback and implement
to improve performance Excellent time management skills Ability to
learn and adapt to changes quickly Competitive personality & an
internal motivation You need to have the drive to overcome customer
objections and compete with yourself and other agents to succeed
and hit new goals. Ability to follow instructions and have
proficiency with technology, especially computers, software
applications and phone systems' Demonstrated professionalism in
conduct and behaviors Ability to work remotely if required and
basic computer skills Hardwired high-speed internet connection with
a minimum download speed of 20mbps and upload speed of
20mbpsTraining and Experience:High school diploma or equivalent is
requiredAssociates or bachelor's degree preferredPreferred 1 year
or more experience working in a contact or call center
environmentProven track record of exceeding goals in past
positionsExperience working in a professional office
settingPreferred experience in retention, escalations, upselling,
and salesWhat We Can Offer You: Base pay plus performance-based
bonus potential Opportunities for upward mobility in a growing
organization for those who exceed expectations Insurance medical,
dental, vision, disability and life insurance plans Investment in
your future with the 401(k) plan Paid vacation Daily/weekly/monthly
prizes, including TV's, gift cards, and more! Fun and energetic
company culture with team-inspired competition
Keywords: SelectQuote, Ann Arbor , Sales Qualification Associate, Other , Ann Arbor, Michigan
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