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Lead Product Designer

Company: Cisco
Location: Ann Arbor
Posted on: September 13, 2023

Job Description:

Who We Are

Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.

Duo + Cisco = Disco

With the most loved company in security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.

Our mission is simple: democratize security by making it easy and effective for everyone. We're redefining security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.

We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not a cultural fit, and recognize that diversity in background and thought is essential to building high-impact teams.

We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded) for hard work. We cherish a healthy work-life balance.

Together we build for the future by designing simple solutions for sophisticated problems. And that's why we're the most loved and trusted name in security.

Who You'll Work With

Design plays an integral role in Duo's mission to democratize security. Our Product Design, Design Research, and Design Operations teams work alongside our engineering and product peers to build solutions that are easy, effective, trustworthy, and enduring. We place a high value on inclusivity, using and teaching design thinking principles to bring together diverse perspectives and skills sets.

We have an ambitious goal to make this the best place you will work. The products we design and build have real results for our customers because our customers are at the heart of everything that we do. We work directly with customers to build a deep understanding of their goals and context, and we explore and iterate on solutions together. Solving our customers' security challenges through our focus on simplicity and effectiveness is why we show up daily - and it's why you should too.

Who You Are

We are looking for a Lead Product Designer to lead our core administrator experiences. This is a high-impact role with the opportunity to make a lasting positive impact in Duo's product portfolio and online security.

  • Is a systems thinker. You think beyond immediate needs and consider scalability and adaptability across products and customer journeys. You have proven experience of responsibility for product design throughout the full product lifecycle.
  • Orchestrates experiences. You have methods, tools, processes for working across and coordinating activities between teams in order to harmonize user interactions and deliver seamless customer experiences.
  • Charts a new path forward. You are not phased by ambiguity. You know what it takes to set a vision and create the energy needed to inspire others to follow you. You frequently demonstrate the ability to use insights, data and research to generate growth and impact for the organization.
  • Moves seamlessly between details and vision. You can help lay the groundwork to set new problem spaces up for success, and you can provide exceptional hands-on execution as necessary.
  • Keeps the customer top of mind. You develop principles and frameworks grounded in customer insights, measure with customer data and lead with a strong point of view and experience.
  • Always strives to do better. You build positive and collaborative relationships across the organization through facilitative leadership to deliver extraordinary results. You seek to "set a higher standard" continually as an effective leader of positive change.
  • Is a 'player/coach'. You mentor others, display a positive demeanor, are open and enjoy contributing, which chips in to your respected leadership on the team. You continually push fellow designers to improve their craft while educating the broader organization about the impact of Design on the business.

    Basic Qualifications

    • 8+ years of experience working in product design, interaction design, user experience and/or user experience research
    • 4+ years of experience designing products in an agile development process.
    • 1+ years of experience mentoring other designers

      What You'll Bring

      • A portfolio that highlights strong experience designing across products, platforms and personas.
      • Ability to collaborate cross-functionally to develop a rich understanding of the human / business / technical perspectives of complex challenges.
      • Ability to clearly communicate your design decisions and influence the shape of the product using research, user journeys, interactive prototypes, and high-quality wireframes.
      • Not frighten by current design tools, e.g., Adobe CC, Sketch, Invision, Figma etc. or working with them to develop and complete deliverables.
      • Exceptional storytelling capabilities: an ability to weave key insights and data into a compelling narrative.
      • Ability to advocate the value of Design, and inspire partners and teammates through sophisticated presentation and storytelling capabilities.
      • Stay on top of the latest technology trends and are up for the challenge of finding ways to responsibly use those technologies and techniques.
      • Actively seek out ways to elevate others and add to the culture of any team you are a part of.

        Why Cisco Secure?

        We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

        Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

        We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

        There are so many amazing reasons to join Cisco. Learn more here !




        "Learn more about designing in security:

        Message to applicants applying to work in the U.S.:

        When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

        U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

        Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Keywords: Cisco, Ann Arbor , Lead Product Designer, Other , Ann Arbor, Michigan

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