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Organ Utilization Liaison

Company: Gift of Life Michigan
Location: Ann Arbor
Posted on: September 20, 2023

Job Description:

Job DetailsJob Location Ann Arbor, MI - Ann Arbor, MIRemote Type HybridPosition Type Full TimeEducation Level 4 Year Degree -Salary Range $81,020.00 - $101,275.00 SalaryJob Shift DayJob Category Health Care Description Summary

In alignment with Gift of Life Michigan's core purpose and core values, the Organ Utilization Liaison champions organ placement by serving as the primary point of contact for our transplant center partners, providing necessary resources and information, and assisting in the development of strategies, policies, and procedures aimed to maximize organ utilization.

Duties & Responsibilities

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:

  • Serve as champion for organ placement through engagement with and monitoring of assigned transplant centers.

  • Serve as the first point of contact for all transplant center communications, complaints and inquires related to the transplant and allocation program.
  • Provide ongoing support, consultation, donor follow-up, and education.
  • Perform quantitative and qualitative analysis of assigned and affected centers and present data (e.g., organ offers, acceptances, declines, overall utilization, etc.) to key stakeholders to facilitate dialogue around center behavior and possible opportunities to improve organ placement and utilization.
  • Seek and implement quality improvement opportunities in collaboration with transplant centers, assisting in development of policies and procedures regarding donation.
  • Work with transplant centers to create a strategy for success.
  • Facilitate organ turn-down meetings to help them explore and understand the center's acceptance behaviors.

  • Represent Gift of Life at transplant center meetings as required.
  • Provide ongoing communication of any/all transplant center updates and relevant statistics to Gift of Life's leadership team and departments across the organization, as appropriate.
  • Develop and maintain client profiles for transplant centers in the electronic medical record.
  • Stays current and involved in national and regional collaborative opportunities for the OPO community.
  • Works to improve relationships and communication between relevant transplant centers.
  • Create and implement strategies to focus time on the organization's goals to maximize organ utilization in key hospitals.
  • Perform other duties as assigned.
    Qualifications Education and/or Experience


    • Bachelor's degree in related field plus five years of organ procurement or transplant experience, or an equivalent combination of education and experience.


      • Master's degree in related field.
      • Current American Board of Transplant Certified as a Certified Transplant Procurement Coordinator.

        Knowledge, Skills, and Abilities (KSA)

        • Written and verbal fluency in English.
        • Ability to exercise initiative, critical thinking, and problem-solving.
        • Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
        • Proficiency in UNET and iTransplant.
        • Ability to analyze and interpret data.
        • Strong organizational skills and ability to manage multiple and competing priorities.
        • Demonstrate attention to detail.
        • Knowledge of Organ Procurement and Transplantation Network (OPTN) policies related to organ allocation.
        • Understanding and awareness of current transplant literature concerning procurement and transplant outcomes.

          • Excellent communication skills, both verbal and written.
          • Excellent interpersonal skills, specifically in challenging situations to all levels of the organization.
          • Excellent presentation skills to audiences of varying backgrounds and sizes.

            Organizational Culture Expectations

            • Demonstrate the competencies of Professional, Determined and Compassionate.
            • Maintain a motivated and positive attitude.
            • Support an inclusive work environment.
            • Ability to successfully collaborate and work as a member of an interdisciplinary team.
            • Actively seek improvements.
            • Always maintain a safe working environment and use of Universal Precautions.
            • Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.

Keywords: Gift of Life Michigan, Ann Arbor , Organ Utilization Liaison, Other , Ann Arbor, Michigan

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